Here is a brief run down helping to predict when the fall could occur:
Note: All eight shown on the left are needed for a team to be well rounded and maintain success. If any are missing there is the risk of developing a blind spot in that area causing trouble to brew.
IF YOU ARE STRONG IN:
YOUR WEAKNESS IS TRIGGERED BY HAVING TO
|Jumping into the fray and taking charge.||Observe, be still and distill what is going on to a simple, insightful statement|
|Comparing, in detail, what is happening now to what has occurred in the past.||Look at all the possibilities and develop options in the absence of rules.|
|Compassionately making sure everyone is taken care of.||Build an over-arching mental picture that models the situation in detail.|
|Determining the principles and values needed in the situation.||Take charge and command the group as to what to do next.|
|Observing, being still and distilling what is going on to a simple, insightful statement||Jump into the fray and take charge.|
|Looking at all the possibilities and developing options in the absence of rules.||Compare, in detail, what is happening now to what has occurred in the past.|
|Building an over-arching mental picture that models the situation.||Compassionately make sure everyone is taken care of.|
|Taking charge and commanding the group as to what to do next.||Determine the principles and values needed in the situation.|
A classic example of this is being top-heavy with people who compare everything to the past. When trying to institute change there can be quite a bit of push back voiced in the saying, “We’ve always done it this way and there’s no reason to change.” They have a hard time seeing that change is needed as well as difficulty in determining all the possible ways the situation can be dismantled and improved. Not knowing how things will work in detail drives them nuts.
Something you may notice is that the attributes flip, i.e., when A is strong where B is weak then B is strong where A is weak. You may see an initial knee-jerk reaction between the two that is negative. In moving the team forward an approach that works in such situation is:
Assign both people to the same task. Judge their performance as a group rather than individually.
This creates a tension encouraging them to see that there is benefit in working with the other. It’s a lot like marriage.
As the team spirit develops a key characteristic for success emerges – interdependence!
It is this interdependence that is the basis for success. It means that as each person works to deal with his piece of the project in his minds eye the solution is interwoven with the pieces provided by others on the team. Things begin to click
—Through his firm, Center for Managing Change, Gary Monti has over 30 years experience providing change- and project management services internationally. He works at the nexus between strategy, business case, project-, process-, and people management. Service modalities include consulting, teaching, mentoring, and speaking. Credentials include PMP number 14 (Project Management Institute®), Myers-Briggs Type Indicator certification, and accreditation in the Cynefin methodology. Gary can be reached at firstname.lastname@example.org or through Twitter at @garymonti