Posts Tagged ‘actionable’

Providing ROI

by Himanshu Jhamb on June 10, 2009

roiI just got back from a 3 day conference where I met some of the most accomplished individuals in the business world. Many of them were successful entrepreneurs who had started companies, failed time and again… and then succeeded. Many were leaders in executive roles in their organizations. The conference had a few break out sessions which were led by some of them. I couldn’t help but notice how they moved around and conducted themselves. Here are some of their actions and what they meant to me:

  • They made every effort to be On time – Indicates to me a deep respect for my opportunity cost of meeting with them, (i.e. they cared about the opportunities participants had to forego to attend their session).
  • They came Prepared for the sessions they led – This gave them an opportunity to produce high Returns (increased productivity, learning) On Investment (Time, Money, Energy) for the participants.
  • They opened with a question ‘Why are you here?’ – This gave them an opportunity to generate relevance for the participants.
  • They kept the session interactive – This kept the participants engaged & interested.
  • They closed with an actionable request – This gave the participants an opportunity of putting into practice (in real life) what they learnt.
  • Imagine the increase in productivity in whatever you do, if all the meetings and sessions were run with these fundamental tenets in mind, regardless of if you were a participant or the leader.

    Imagine the ROI!

    …I’ll leave you with that thought to reflect upon!