Posts Tagged ‘business books’

The League of Extraordinary Gentlemen, Atonement, Hancock, Bonfire of the Vanities…I guess we’ve all got our “sour grapes” list of movies that should have been good, but were not.

As Hollywood has long since shown us, there is no such thing as a sure-fire hit. The potential for creating a product with great characters, an exciting and emotionally gripping plot, and top talent is one thing; executing on it is quite another.

The same applies to books. This thought came to me as I began reading Into the Storm: Lessons in Teamwork from the Treacherous Sydney to Hobart Ocean Race, written by the CEO and Director of Client Services of consulting firm, The Syncretics Group.

On the face of it, this book had it all:

A sexy topic (ocean racing) linked to insights for succeeding in today’s rough and chaotic business world.

A fresh angle on a newsworthy story; as the authors point out, the media focused mostly on the tragedy of the 1998 event—of which more shortly—rather than celebrate the “David vs. Goliath” winning crew.

A “bad guy” in the form of loud mouth, “Ugly American abroad” Larry Ellison, the CEO of Oracle.

But less than a dozen pages in I began skimming the book, and put it down before things (presumably) got exciting. There was nothing intrinsically wrong with it; the book is well written, offers sound advice and promises a great adventure story. But it just wasn’t engrossing.

The first couple of paragraphs of the Preface began promisingly, pointing out that in the fifty-three years leading up to the 1998 Sydney to Hobart offshore ocean race—held every December 26th—only two out of the 35,000 total participants had lost their lives. But in 1998 all that changed: five boats sunk, “seven were abandoned at sea, twenty-five crewmen were washed overboard, and fifty-five sailors were rescued in an operation involving twenty-five aircraft, six vessels, and approximately 1,000 people.” The event had moved way beyond “extraordinary” to become “extraordinarily dangerous.”

Like a Hollywood screenwriter handed a best-selling novel, this was the fabulous material that Perkins and Murphy had to play with. But they ended up writing a book I wasn’t motivated to skim-read, let alone finish.

Which begs the question: Just how engaging do business books need to be these days? Well, I guess that depends on the purpose for writing them. Some books are written to add “author” to a CEO’s other titles, to help generate business for a consultancy, to have something to sell during events, or to gift to clients at holiday times. Perhaps their writers aren’t really looking beyond that level of success.

Whereas those authors looking for a more widespread, general business readership need exemplary storytelling skills. Some writers have this instinctively: Pink, Gladwell, Johansson to name just a few. Great orators like Steve Jobs and former President Bill Clinton share this ability also.

Sadly, by starting their book with a run-down of the America’s Cup and the Sydney to Hobart race, then introducing us to race veteran Bill Psaltis then his son Ed, the skipper of the winning vessel, then describing how the found their boat, then telling us about various crew members…well, by that time I’d decided it was time to take an alternative journey and go back to the YA novel I was reading. At least that plot had grabbed my attention on page one and wasn’t going to let me go until I got to the end of the book!

As I’ve hinted throughout these columns during the year, knowing how to tell a compelling story is not just essential for business book authors (at least, those who want a sizeable readership), it’s a vital business asset these days. As the author, I would have been inclined to start this book at the height of the excitement, then used back-story to fill in the gaps. As a reader, I would have cared much more about Ed Psaltis and the crew of AFR Midnight Rambler had I met them in the context of doing something extraordinarily courageous, stupid, or crazy, rather than the gentle run-up to the key events that Perkins and Murphy offer.

Which leaves me with just one question for you. What nonfiction book did you have high hopes for this year, that turned out to be a disappointing read?

This is the last Thought Readership review for 2012. Thank you to all those who have read and commented (you’re a rare bunch!) throughout the year. I look forward to sharing with you the good, the bad, and the ugly in books published in 2013. Meanwhile, happy holidays to you and yours!!

Call me fifty shades of confused! Why is it that so many books have numbers in their titles?

This question popped into my head the other day, sparked in part by the response by many independent bookstores to Amazon’s publication of Tim Ferriss’ latest book in his “4-hour” franchise: first workweek, then body, now chef. So I went over to the Amazon site and searched for books listing the numbers one to ten and found Ken Blanchard’s classic One Minute Manager; several “fives” (love languages, dysfunctions of a team; and a whole slew of “sevens” (habits, principles, spiritual laws, myths, steps, pillars, wonders….). Other than some books about the management approach known as “six sigma,” that number doesn’t appear to be hugely popular—or 2, 3, and 9 for that matter. But the trend doesn’t stop with the number ten. What, I wondered, would be the outcome if John Kador’s 301 Best Questions to Ask on Your Interview got together with Vicky Oliver’s 301 Smart Answers to Tough Interview Questions?

Author Vicky Oliver has established quite a “numbers” trend with her books over the years, moving up from 201 smart ways to handle tough people to 301 smart answers to give during interviews, and now 301 Smart Answers to Tough Business Etiquette Questions (by Skyhorse Publishing, who more recently published a book of hers with an even bigger number, “millionaire”).

Having had cause to read a number of business etiquette books recently, I agree with what’s alluded to on the back cover of Tough Business Etiquette Questions: Most of them are as topical and fun as a Victorian tea party! What Oliver has going for her is a witty take on 21st century etiquette concerning topics such as “Casual Friday,” handshaking when abroad, and who gets mentioned first when introducing your ex-boss to your current boss. She’s right, they probably don’t teach this stuff in business school (any school, come to that) and more’s the pity!

There’s not just wit but wisdom too within the book’s 370 pages (and Skyhorse has done such a great job of the layout, it’s a very easy and accessible read…the kind of book you can dip in and out of as circumstances crop up). I especially liked what Oliver wrote about that annoying habit of some folks to respond in a different medium every time, as in “You leave your client a voicemail message. He replies with an email. You email him back. He responds with a text message. You text him back. He sends you an IM. The two of you have had six communications yet still can’t find the time to meet in person. What’s going on?” As Oliver rightly points out, “Your relationship is strong” (otherwise you would have gotten zero response!), “but your closure skills are wobbly.” Perhaps it’s time to break the project down into parts that can be dealt with electronically, given that a face-to-face meeting looks unlikely any time soon, Oliver suggests.

But back to my original question. Why are we (authors and readers) so enamored with having books with numbers in the title? What is it about the “ten rules for…” format that nine out of ten blog posts and a significant number of magazine and newspapers articles offer these days? Is it, as Jillian Steinhauer bemoaned in a recent article, that “We risk becoming masters of our own triviality,” because of this seeming obsession with lists? Then again, maybe having “42 Rules for Your New Leadership Role” makes a honking big responsibility feel more under your control and less chaotic. And knowing you can become a 10-Minute Virtuoso for the instrument you have always longed to play, feels more manageable and accessible.

There’s the potential for an interesting debate here, but it’s one I don’t have the time or space to address. Suffice it to say, in the spirit of offering you—as an aspiring nonfiction author—pointers to making the book development process as clear and successful as possible, the “numbering” format is a very useful one. From what I continue to see when consulting with writers who are attempting to write their first book, it’s organization that scuppers them every time. Their material tends to be all over the map, with no discernible route for readers to easily follow and understand.

So, even if it ends up not being the way your book is finally structured, it’s always useful to come up with a list of core principles, steps, habits—or whatever is most appropriate—when brainstorming the content for your nonfiction book, and use those to organize your chapters. After all, it worked very well for Stephen Covey, Deepak Chopra, and Napoleon Hill. And given all those book awards, it looks like it has too for Vicky Oliver!

A while back I was playing “dueling authors” with a guy who claimed to have written 16 books (meaning he won the game!) and said he had two that he wanted to give me as gifts. Initially embarrassed that I couldn’t return the favor, I was stunned to receive a couple of – well, let’s be kind and call them “pamphlets.” This is the same term The New Republic used recently to describe the TED Book Hybrid Reality: Thriving in the Emerging Human-Technology Civilization, which at least has 77 pages. The ones I was given were closer to 30!

It’s hard to know what constitutes a “book” these days, given that folks like my friend believe anything over a couple of dozen pages fits the description. And I guess it’s wise not to be too snobbish about this issue, since many famous works of fiction have been short and sweet, such as Samuel Johnson’s Rasselus, Prince of Abyssinia (97 pages) or Ernest Hemingway’s The Old Man and the Sea (96 pages). In the realm of nonfiction, Deepak Chopra captured The Seven Spiritual Laws of Success in a mere 117 pages. And one of my favorite nonfiction books, Patricia Ryan Madson’s Improv Wisdom: Don’t Prepare, Just Show Up, runs to just 159.

I had cause to think about quantity, not just quality, after completing my latest book #THOUGHT LEADERSHIP tweet: 140 Prompts For Designing and Executing an Effective Thought Leadership Campaign with co-author Craig Badings. We ended up with the same page count at Madson’s book (159 pages) for a word count of approximately 7,500 words. Which would take the average person, what – less than an hour to read?

Except that this isn’t a book that’s meant to be read cover to cover in a single sitting. And here’s where the issue of how long a book needs to be needs to take into account how the book is to be used, as well as what content it contains.

What we did with this book was to compile all the questions that aspiring thought leaders should ask themselves before embarking on a thought leadership campaign. Within the seven sections (each containing a short introduction followed by a series of relevant tweet-sized prompts then a couple of pages of examples under the heading ‘Putting Into Practice’), we provoke readers to consider: What it means to be a “thought leader”; What impact they want their campaign to achieve; How to measure its effectiveness; How best to discover their thought leadership point of view…and much more. We then close the book with a short Blueprint to guide readers’ actions and provide additional case studies and examples.

Would this have been a better book if we’d rambled on for page after page giving extensive details about each of these issues? We didn’t think so. In fact, to come up with the right questions to ask in 140 characters or less takes a lot of thought and relentless editing. In this case, less is definitely more – but it’s not necessarily easier!

As former President Woodrow Wilson is reputed to have told a cabinet member who asked him how long he took to prepare a speech: “It depends. If I am to speak ten minutes, I need a week for preparation; if fifteen minutes, three days; if half an hour, two days; if an hour, I am ready now.”

When new writers ask me how long their books should be, my answer is always: As long as it needs to be and no more, which I accept isn’t all that helpful until you actually knuckle down and start to write. (Yet it’s amazing to me how many aspiring authors want to know exactly how many words they’ve got to write, as if this were the sole measure of a good book.)

Having experienced writing #THOUGHT LEADERSHIP tweet, I would add a further caveat: Think about how you want the reader to use your book. Is it to be read by a single individual, cover to cover? Will it be of most value if they dip in and out as the need requires? Or, as in the case of our book, is it meant to provoke conversations among a team of people tasked with implementing a specific initiative? In our case, Craig and I considered the comprehensive yet concise nature of our material – not least the highly focused questions – to be what offers the greatest value for readers, not all the fluff we could have wrapped around them.

What are your thoughts about shorter books? Do you think books are often longer than they need to be? To what extent might this be due to the pressure authors and publishers feel to create books that appear (at least in terms of the quantity of paper they use up) worth their cover price? Please contribute your comments below.

Innovation. Barely a day goes by without some piece of content related to that topic dropping into my e-mailbox. Are you finding that?

And what about the 385 billion links that Google provides for the search term “innovation”? Or the fact that Amazon lists over 52,000 books on the topic (without getting into sub-categories and associated terms such as “creativity”)?

Sounds like innovation has been well and truly covered, doesn’t it? So why would anyone in their right mind write another book about it – aside from the fact that “the ability to innovate” remains a top concern and priority for CEOs?

Well, let’s employ one of the tactics commonly used by innovative individuals. Let’s ask a different question. Imagine that like Scott D. Anthony, author of The Little Black Book of Innovation: How it works; How to do it (Harvard Business Review Press, 2012), you’ve “been focusing exclusively on innovation for more than a decade.” How might you resolve the dilemma of writing on a topic that’s already swollen with content? You would ask yourself: How much of what’s currently available truly serves readers’ needs?

When Anthony reviewed what was already out there he came to the conclusion that, “Academics and leading practitioners have generated a huge amount of insight – but it’s not readily accessible. In addition, there isn’t a lot of practical information about innovation.”

Hence his Little Black Book  — an odd title choice given an association with the likes of Hugh Hefner and Tatler’s annually produced “shallow compilation of the 100 ‘most eligible’ below-thirty-somethings in London.” But I digress!

One of the most valuable services that have emerged in the era of information overload is “content curation.” Consider, for example, that every 60 seconds there are over 1,500 new blog posts available, more than 168 billion emails sent, and goodness knows how many presentations made. And if you’re an executive, entrepreneur, project manager, or consultant and want to know how to boost the innovative capacity of yourself or your team – well, you have over 52,000 books to choose from.

Who on earth has the time (or energy) to wade through all of that material to find which nuggets can actually help you be innovative?

Enter Anthony who (as many delighted Amazon reviewers attest) has distilled all of that otherwise confusing, conflicting, or unintelligible “wisdom” into a single book that is accessible, practical, and immediately implementable. And it’s an approach that can be “stolen” by any of you looking to write a book, whose core expertise lies in a similarly over-written area.

Instead of trying to figure out what you can say that’s new, think instead of how you can curate information that readers can use. Why not produce a “primer” that makes your topic understandable and shows people what they can do with that material to achieve their goals? Anthony does this by including, in Part Two of his book, “The 28-Day Innovation Program” offering four weekly sets of daily questions to ask, one-sentence answers to those questions, as well as how-to action points. There’s plenty of meat in the book too, including my favorite way of sharing information: stories.

How do you craft the kind of book that is truly useful in an over-populated arena where, in Anthony’s case, you’re competing with luminaries including Jim Collins and Clayton Christensen? Start with the end in mind, as the late Dr. Steven Covey outlined. What would you need to do for future reviewers to say, “If you read only one book on X, it has to be this one”?

Here are three suggestions:

  1. Make it simple: Distill what readers need to know – and no more.
  2. Make it practical: Give them a roadmap to follow.
  3. Make it readable: Write in a conversational style (as opposed to how some Amazon reviewers described Clayton Christensen’s The Innovator’s Dilemma: The Revolutionary Book That Will Change the Way You Do Business (HarperBusiness, 2011): “The book reads like a Ph.D. thesis written by a lobotomized 3rd grader” and “This book was as compelling to read as a college quantitative analysis text.”)

What business book have you read recently that offers all three of these must-haves? Share them by commenting below.

Thought Readership #9: Title Fights

by Liz Alexander on July 2, 2012

It begs the question. If human beings are so smart, how come it took us so long to combine the wheel (invented circa 3500BC) with the suitcase (first believed to have been used by Roman legionnaires traveling the then-known world)? Yet once Bernard Sadow arrived at his “aha” moment in 1970 and began manufacturing luggage that could be pulled along with castors, incremental innovations followed suit. Only to be expected, right?

For example, by 1989 Northwest Airlines pilot Bob Plath had come up with something better than pulling along luggage horizontally on four castors with a strap, as Sadow had proposed. Plath’s Rollaboard® creation was a vertical bag with two wheels and a “telescopic” handle. Compare that today with the even more advanced 360 degree swivel wheeled versions…or the further evolution known as the Climbing UP suitcase, that can be pulled up stairs and inclined surfaces because it exchanges fixed wheels for all-round rubber tracks.

The modern, wheeled suitcase is just one example of how iterative innovation works. Why don’t we see much of that with books that directly contradict an earlier concept?

A rare example is Harvard Business Professor Deepak Malhotra’s book I Moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else’s Maze (Berrett-Koehler, 2011). Now, you’ve probably just done a double take on the title because, yes, it’s almost identical to Spencer Johnson and Ken Blanchard’s 1998 classic bestseller Who Moved My Cheese? Which was precisely the point.  (Did you know, by the way, that you cannot copyright a book title – which is why you often see so many same or similar ones appearing – such as this example of my own 1999 book?).

The point Malhotra is making is that the way we need to deal with change has, well – changed in the ensuing 13 years since Johnson and Blanchard’s classic was first published. He addressed that head-on by challenging the premise of WMMC and offering up a fresh way to look at how to handle situations where the goalposts (“the cheese”) keep shifting.

How many other classic business titles can you think of that could benefit from a 21st century overhaul? So why don’t more authors do what Malhotra has done? We certainly expect, with respect to everyday products, that original innovations (like Sadow’s roll-along luggage) would soon be superseded by better iterations. So why do we leave it only to the original authors to update their books? Most of the time that rarely happens and is unlikely to lead to any radically different thinking in any event (largely because experts don’t like to be seen to change their minds, at least not in public).

I raise this point because you might be a business expert who wants to write a book, and need an attention-grabbing idea. My challenge to you is this: what “classic” bestseller is there in your space that you could contradict, overhaul, and bring up-to-date? What was written years ago that everyone in your industry continues to reference, when you know there’s a much better way to do things? And do you have the chutzpah, as Malhotra obviously has, to use the (slightly tweaked) original title?

If everyone in your world is still metaphorically lugging along honking big leather suitcases with makeshift castors fixed to the bottom and your business offers clients the equivalent of ones that glide on jet packs – why aren’t you writing a book like that?

As I pointed out earlier, we humans like to think we’re smart, but how many companies do you know where processes remain in place only because “this is the way we’ve always done it.” Similarly, how many business book concepts are still being embraced today, despite there being a better approach that you could share?

Next time you read an industry “standard” and think to yourself: I know a better way than this, why not bring attention to your book by directly challenging the old one? Let’s see more iterative innovation with respect to book ideas! After all, moving “cheese” around was just ripe (if you’ll forgive the pun) for an overhaul. So whose business classic would you like to give 2013/14 “makeover” to, and what would you title it? Email me with your suggestions and I’ll compile them into a future article. Best one will receive an (as yet undetermined) small but highly covetable prize!

Avoiding The Teenager’s Folly

Back in the days when I was young and foolish I’d be arguing (as I frequently did) with my mother about some relationship or other. Mum was pretty open-minded, but it always seemed to me as if she didn’t really understand what I was going through.

I remember her looking at me on one occasion with an arched eyebrow and saying, “You know, Elizabeth, you’re not the only person in the world who has had this experience. We were all young once!”

I was reminded of that conversation as I read Phil Simon’s Kickstarter-funded book The Age of the Platform: How Amazon, Apple, Facebook, and Google Have Redefined Business. 

Simon’s thesis is this. We live in The Age of the Platform, a time requiring “a completely different mindset.” One in which companies “must not only exist but they must thrive in a state of constant motion.”

Okay – nothing new there. What else?

Well, Simon says, the “Gang of Four” (Amazon, Apple, Facebook, and Google), “are following an entirely new blueprint and business model.” Basically, I gather, by fostering “symbiotic and mutually beneficial relationships with users, customers, partners, vendors, developers, and the community at large.”

But wasn’t that what chocolate manufacturer, Cadbury, did back in the 19th century? And the Ford Motor Company in the early part of the 20th century?

Cadbury founded a model village for its employees, so were both business and community oriented. Its collaborative efforts were particularly appreciated during both World Wars when the company not only paternalistically looked after the male employees who fought on the front during WWI but converted part of the Bourneville factory to produce parts for fighter planes during WWII.

And while Simon credits today’s supposed “Platform Age” with engendering a business and consumer focus, I couldn’t help remembering that Henry Ford paid his employees enough money so they could become consumers, not just producers of his motorcars.

In their day, the assembly line and mass production were groundbreaking technologies. Between 1911 and 1920 the number of cars coming out of the Ford plant increased 1,433 per cent. And the “ecosystem” that Simon attributes to today’s Platform Age was surely evident in one particular Ford innovation: establishing brand-loyal, franchised dealers!

As my mother used to point out, just because “oldies” have lost their edge, doesn’t mean that they weren’t like today’s “youngsters” once.

If the platform is indeed a new business model and not simply another empty buzzword, one could argue it was also around in the days of the Medicis — the 14th century banking dynasty.

Through a series of clever strategic activities, including marriages of convenience, the family significantly increased their social network in a way we now describe as “stickiness.” And innovation? The reason why Frans Johansson named his book on creative breakthroughs The Medici Effect was in honor of the way the family sponsored an ecosystem of scientists, philosophers, and artists, breaking down long-established barriers in order to herald one of the biggest explosions of innovation in history.

Did the Medicis, Cadbury, and Ford do extremely interesting and innovative things in their day, “especially with respect to emerging technologies?” Check!

Did they (once) adapt extremely well and quickly to change? Check!

Did they (once) routinely introduce compelling new offerings? Check!

Did they (once) work with partners in very exciting ways? Check!

Every era has its own form of what Simon calls a platform; this is not a new concept. Which begs the question: is the way that Amazon, Apple, Facebook, and Google do business so very different from yesteryear? Or are some so bedazzled by technology that it blinds them to historical truths?

This is where the “ecosystem” vital to crafting superior books comes in. The problem with self-published books like this one is that the author no longer has to go through the rigorous vetting process required by commercial publishers. One in which an acquisitions editor will query (and probably reject) spurious arguments and superficial thinking.

As an author, being provoked to think deeper and harder about your material either produces a superior product or reveals the unsettling fact that you don’t have much to say that’s new, so would be better off not publishing a book at all.

The best time to do this kind of thinking is early on in the project. Otherwise send your manuscript to honest, discerning readers (not your mother!) for their feedback before you go into print.

Here’s the issue with many of the books that are written in the space of a few months. If it’s that quick and easy, you’re not really thinking! Take a look at what Daniel Kahneman writes in his book Thinking Fast and Slow about the two kinds of thinking: System 1 is effortless, automatic, intuitive – and error-prone. It’s what most people do most of the time.

Which is why authors who wish to be taken seriously need to establish a habit of System 2 thinking, which is reasoned, slow, and takes so much more effort.

A clue to how to develop that can be found in Nassim Nicholas Taleb’s wonderful book The Black Swan. In the Acknowledgments section he points out the value of finding detractors to your argument. “One learns most from people one disagrees with,” Taleb says.

An important piece of advice for any author not wanting to appear like a teenager who thinks they’ve discovered something new when they haven’t.

Mind Mapping Goes Mobile

by Roger Parker on April 20, 2012

Good news for authors and marketers: Mindjet’s MindManager mind mapping software, the indispensable writing tool I frequently referred to in my ActiveGarage Author’s Journey series, is now available for iPhones, iPads, and Android mobile devices.

Mindjet’s MindManager app for the iPad has quickly become an important part of my workflow for all types of writing projects…saving me time and helping me get a head start on my projects before I begin to write, no matter where I am.

Mind mapping on an iPad is a liberating writing tool that far exceeded my expectations

Background

Perhaps like you, I was initially doubtful that mind mapping on an iPad. I was happy with the mind maps I created on my home and office computers, plus my laptop. I was comfortable carrying around yellow legal pads and felt tip markers which I’d use to plan my articles, blog posts, and client marketing materials.

I was used to the ritual of deciphering my handwritten notes and recreating my hand-drawn mind maps on my computers when it was time to get down to work. In addition, I couldn’t see how it would be possible to use the iPad’s virtual keyboard to type extended amounts of text.

I also couldn’t imagine how large maps would fit on the iPad’s relatively small screen.

Planning versus writing

What I was overlooking, of course, was the difference between planning and writing.

Although I recognized that the hard work in most writing projects is planning what you’re going to say, I was overlooking the fact that mind maps don’t have to be large and detailed to provide an efficient guide to writing an article, blog post, or book.

Edit Topic screens

Mindjet’s use of Edit Topic screens also played an important role in my transition from yellow legal pads to MindManager on an iPad for planning my writing projects.

The issue of type size and readability on the iPad (or iPhone) screen is not an issue. This is because, when you select a topic or subtopic by tapping it, MindManager opens a large Edit Topic screen that provides all the space you need to enter topic and subtopic text.

The Edit Screen not only is large enough to make it easy to add subtopic and topic information, you can also add Notes—as much text as you want, if sentences and paragraphs occur to you during the planning stage that you want to immediately jot down—as well as links to URLs.

Using MindManager’s Edit Topic screens also allow you to insert icons indicating category and priority, as well as photographs and graphic images. You can also format topics and subtopics to indicate category and importance.

Workflow

Without a doubt, mind mapping on the iPad is a here-and-now reality, one that has saved me well over 100 hours during the past 3 months—and, probably, a heck of a lot more. I now spend less time planning my articles, blog posts, and books, and, I know from my time logs, that I’m spending less time writing them.

There’s no duplication of effort, no wasted time trying to decipher my handwriting, and I can include as many links to blogs and web pages while planning. Using the Notes feature, I can copy and paste text from online resources into my maps, saving me time later on.

Mind mapping on an iPad has given me more freedom than I’ve previously had. I spend less time tethered to my computers than before. As a result, I’m fresher and more relaxed when I sit down at my computer for an extended writing session. I now spend more time planning time in a Barnes & Noble café, at my favorite window table at the Dover Public Library, or riding the Downeaster toBoston.

And, for better or for worse, more blog posts have been planned in bed or in front of a television than ever before.

Where this is all going

My experiences mind mapping on an iPad has not only energized me, but it’s helped me realize just how basically inefficient desktop and laptop computing can be.

I reluctantly came to iPad ownership, but was amazed at how quickly I’ve adapted to using my fingers to select, zoom, and move around a mind map. I loved the fact that I didn’t have to “read” any “documentation” to get things done.

Most of all, I quickly grew to love the freedom from having to worry to save files and go back and forth between programs to share files between computers and send them as email attachments to clients.

The future, of course, is in the cloud, and I’m quickly getting used to backing-up and files using MindJet Connect or Dropbox which eliminate the need to Zip-compress and e-mail mind map templates with clients and webinar attendees.

The future, of course, is “hands-free” syncing of mind maps between computers. Syncing is a fast-approaching reality. Already, I can end my day reading a book on my Amazon.com Kindle, then pick-up my iPad the next day…and it will open to the page I was reading on my Kindle!

Soon, I’ll be able to begin to plan an article on my iPad, edit it on my main computer, finish it on a client’s computer, and all copies will be seamlessly updated.

Getting started

Currently, Mindjet’s MindManager for the iPad is still available for free for Apple iPhones, iPads, and Android mobile devices. This offers a great opportunity for you to discover the power of mind mapping as a writing tool.

  • If you’re already using mind maps for writing, downloading one of Mindjet’s mobile apps for the iPhone, iPad, or Android device, will add capabilities and convenience and pave the way for enhanced file sharing and syncing.
  • If you’re not yet using mind mapping for writing, the free mobile apps provide an easy way to get started.

Either way, once you get started, I invite you to download my free (no registration) 3-Step Writing Jumpstart Map or 20 Questions to Ask Before You Write a Book mind map templates to explore mind mapping’s contribution to your writing success.

When it comes to the commonly espoused belief that a nonfiction book automatically confers credibility on an author, my feeling has always been maybe, maybe not. After all, surely it depends on whether the book is any good with respect to delivering on its commitment to the reader, and isn’t just a 250-page equivalent of what Steve Jobs called “fart apps.”

When aspiring authors ask for my opinion on what they can do to make their book more credible, my answer is always “research.” Because, as one Harvard Business Review blog post commenter (thanks, Mark Mccarthy, whoever you are!) creatively pointed out in response to an article by a couple of consultants, “…without the research data (this information) could be as useful as a chocolate fireguard.”

Before you go running for the hills at the sound of the “R” word, let me assure you it’s not necessary to go to the lengths of the three co-authors of The Customer Experience Edge: Technology and Techniques for Delivering An Enduring, Profitable, and Positive Experience to Your Customers (McGraw-Hill, 2012).

Having the resources of their employer SAP at their disposal in order to commission an independent study, Reza Soudagar, Vinay Iyer, and Dr. Volker G. Hildebrand might have been expected to come up with a credible book; but not necessarily so. It wasn’t just a question of doing research, but also the kind of deep analysis and organization of material that enables the average reader to immediately “get” the data’s applicability. If that doesn’t happen, all you end up with is another data-heavy, dry textbook yawn-fest.

Let me give you a brief backgrounder to how this book came about, before we look at how to scale-down their approach for the kind of credible book you might write.

The authors had taken notice of IBM’s Global CEO study, which found that getting closer to customers was the number one priority for the executives polled. So they commissioned Bloomberg BusinessWeek to research the topic by surveying their reader base and interviewing companies that had achieved significant transformations through a primary focus on customers. Deciding to weave those findings into a book didn’t strike them until the research was completed, 12 months’ later, co-author Vinay Iyer told me.

What the authors did was to break down that mass of information, extracting four essentials of customer experience: Reliability, Convenience, Responsiveness, and Relevance, which were validated by the real-world responses from 307 director-level and above executives at midsize and large companies. They then mapped these essentials onto three key technology-related areas (they work for SAP, remember) and used specific company examples to show how this framework results in the “customer experience edge.”

What can those of us do, who don’t have the resources to support this kind of large-scale research or want to wait 12 months before getting started on our book?

Why not personally interview a sample of industry or business experts to gather their perspectives about your topic, using that material as a key feature in your book? At the same time you’re gathering advocates to help market the book when it’s published.

Or you could develop a short Wufoo or SurveyMonkey questionnaire, promoting that through your social media channels, to gather relevant data.

Certainly there’s nothing wrong with writing a book based only on your opinion—although preferably if it’s been honed and refined over many years and tested against a wide range of situations. But without the added credibility of research, as the man said, your book could end up as useful to the rest of us as a chocolate fireguard.

Coming Next on Thought Readership: A Legend In Its Own Lunchtime: What A Developmental Editor Could Have Done For This Book!

When I am asked “Why do you write”, its usually followed by a “Everyone  knows most writers don’t make a living out of it. So, why would you do something like that?”

In answer to this,  the following quote by James Baldwin resonates with me.

“You write in order to change the world…. The world changes according to the way people see it, and if you alter, even by a millimeter, the way people look at reality, then you can change it.” – James Baldwin

If you keep this in mind, you can sense the difference writers’ and authors’ tribe makes to this world. And in pursuing this passion, you come to a point, when you meet and interact with many people who are changing the world one article and one book at a time. Seth Godin says, “He writes because there is no better way to spread ideas”… I agree. So, if you look at this Tribe of authors you will see their commitment to spreading ideas, sharing ideas – like a free trade of exchange of ideas to shift the world view in a medium called “language” which is what separates human beings from animals.

When I wrote my eBook, PINk and Grow RICH, I was sharing the idea that ” RICH means different things to different people. Most successful people did not start with the motive to get rich. They were more interested in helping others”. And then it was a matter of time when I saw the power of sharing ideas through social media. I found an aspect of “creativity” and “community” that I did not know.

Creativity

This was brought forth for me by Roger C Parker, who shared his review on his popular blog leveraging social media to do so . His review focused on sharing ideas on content, design and picking a title – ideas exchange for those writing or considering to write an eBook.

Read below his post on content and design

Content & design tips for e-book success

Read below his post on choosing a title for your book

Choose a memorable book title before you begin to write your book

Community

This became visible with post from William Reed and an interview with Rajesh Setty. They became part of the community that helps you spread the ideas using social media.

Read below article by William Reed
Lessons in Leadership from Deepika

Read below interview with Raj Setty
Pink and Grow Rich; Interview with Deepika Bajaj

And their respective communities “Tweeted” and shared it with their communities. And I became part of a bigger community – a larger community powered by social media.

So, as a gift this holiday season, I am taking 40% off the price on my ebook (regularly priced at $9.95, now $5.99).

We all have people who give us material gifts, this season give an idea as a gift and become part of the larger community of folks who share your interests. Make this Holiday count for someone, who is not stepping up to his maximum potential Or someone who feels robbed of his dreams Or someone who thinks if he had more money, he would be happy….Get your copy now and gift it to as many people…and become an agent to spread the ideas.

The next logical step, after planning, writing, and promoting your personal branding book, as described during the past 29 weeks, is to create a series of information products based on your book.

Information products are often referred to as “back end” profits, since the profit goes directly to the author, and the profit is generated after a reader’s initial purchase of a book.

The purpose of these information products is to build profitable, long-term relationships with prospects who have read your book and now know, like, and trust you. The key words in the previous sentence are profitable and long-term:

  • Profitable. The relatively low selling price of most books, coupled with the costs of production, printing, marketing, and distribution, severely limit an author’s profit options. However, there is no limit to the profits that authors can earn from selling information products based on their books.
  • Relationships. An author’s ultimate profitability is determined not by a reader’s first, or, even, second, follow-up sale, but by the author’s ability to create an on-going relationship that generates multiple sales from readers of their book.

Today, with the Internet, it’s easier than ever for branded, nonfiction authors to create and market information products to their tightly-defined markets. However, authors must prepare the groundwork well in advance of their book’s publication.

What are information products?

The best definition of information products comes from The Official Guide to Information Marketing on the Internet, by Robert Skrob & Bob Regnerus, with a Foreword by Dan Kennedy. (An Entrepreneur Press book.)

In the Foreword, Dan Kennedy wrote:

Information marketing, then, is about identifying a responsive market with a high interest in a particular group of topics and expertise, packaging information products and services, matching that interest (written/assembled by you or by others, or both) and devising ways to sell and deliver it.

Dan concludes: If you can name it, somebody is packaging and profitably information about it.

Information product decisions

As we have seen throughout my Author’s Journey, success is ultimately based on an author’s decision making ability. At every step along the way, authors are making decisions, choosing one title over another, deciding how much information to include in each chapter, and deciding whom to approach for pre-publication marketing quotes.

With regard to information products and back-end profits, authors must make 3 types of decisions:

  • Copyright. Who owns the rights to the book’s title and contents? When authors choose a trade publisher, copyright ownership is usually split between author and publisher. Although, on the surface, this sounds innocuous, it can lead to future problems in terms of using the book title and key ideas to generate information product profits that are not shared with the publisher. One of the reasons many authors choose to self-publish is freedom from potential copyright hassles.
  • Format. What are the best formatting choices for information products? How should information be packaged and distributed? Authors often approach formatting decisions, i.e., printed paper pages electronic files, CDs and DVDs versus streaming audio or video. However, a better way to approach formatting decisions is from the perspective of: Which format does my market desire?
  • Topics. After making the correct copyright and format decisions, the last topic involves choosing the specific topics, or titles, for information products. Should an author focus information products on providing the latest information, implementation assistance (i.e., tips and worksheets), or should the focus be on creating customized versions of the book for specific vertical markets?

There is no universal right or wrong way to answer the above questions. In most cases, information product decisions, like planning, writing, and book marketing decisions, ultimately involve serious tradeoffs.

An author’s decision to accept a trade publisher’s, hypothetically, $20,000 advance for a  hardcover book that will be sold in Barnes & Noble and Borders, plus airport bookstores, must be weighed against their 100% ownership of the brand created by the book and freedom to control audio and video rights, and create a profitable “train the trainer” program that can be sold around the country.

Sometimes, of course, it’s possible to do both! But, this won’t happen by accident!

If an author’s goal is to create a personally branded franchise that can be leveraged around the country, rights have to be negotiated with the publisher. Or, the author should plan on max’ing out the credit cards, or taking out a second mortgage on the house, in order to self-publish their book.

Closing thought

For too long, authors have approached writing books from an ideas, or purely “writing,” point of view. A few authors, with a more enlightened point of view, have viewed books as the result of a partnership between writing and marketing.

But, now, as competition for traditional retail shelf space has intensified while the Internet has opened new avenues for self-publishing and self-marketing have opened up, it’s become increasingly obvious that it is difficult to separate books from information products. Today’s most successful authors view their books as tools for subsequent sales of information products; authors are now publishers; but can only succeed as publishers when they plan, from the start, to make the transition