Posts Tagged ‘giving’

I was visiting with one of my friends on the phone this morning.  He told me about a former client, Jill, who had won the lottery.  The after tax payment to Jill was a lump sum of $13,000,000.  Where I grew up, that’s a sizeable lump.

Before I could say, “Yeah, but you know most lottery winners are worse off two years after they win the lottery than they were before,” my friend said Jill had told him the lottery curse was complete nonsense.  Almost 10 years after winning the lottery, Jill and her husband were living fun and fulfilling lives.  They didn’t buy mansions and they didn’t adopt any bad habits.  Each year they harvested 6% income from the $13,000,000 (which according to my math is closing in on $800,000), they traveled and they did pretty much what they damn well pleased.

That story got my friend and I talking about the question:  How much is enough?  How we answer that question has a profound impact on the joy and satisfaction we experience, and perhaps even on the level of success we attain.  My friend also shared some advice from a source he didn’t name (or that I don’t remember).  It went like this:

“Give away the first 10% you earn.  Save the next 10%.  Pay taxes and live on the balance.  If you do this, you’ll never be sorry and you’ll never be broke.”

That simple suggestion and its remarkable promise took my breath away.  Of course, many religions teach the practice of tithing and charity toward others.  And we’ve all, no doubt, received the admonition from one of the many financial gurus to save, save, save.  Both of which are sound ideas to my mind.  But when you add the promise, you’ll never be sorry and you’ll never be broke – somehow that ramps the power of these ideas up exponentially.

What if we followed this practice in our businesses?  What if we donated the first 10% – to the church or school of our choice, to the many wonderful private agencies that serve the disadvantaged, to an incubator for new business start-ups, or to the arts?  And then, what if we saved the next 10%?  What would it be like, after a time, to be sitting on a stack of cash?  Wouldn’t that allow us to weather the inevitable storms?  Wouldn’t that allow us to make decisions based on what was really best for our business – without feeling like there was a gun to our head?  Wouldn’t we feel better about ourselves and sleep a bit more soundly at night?

But then I wonder, what would it take to give away the first 10%save the next 10%?  Do we have the will, the generosity, the courage?  If not 10%, how about 5%?  If not 5%, how about 2%?  Could it be this idea is better than winning the lottery?  I’m not sure.  But I am 100% convinced it is more likely than winning the lottery and that the payoff could be huge!

Flexible Focus #45: My Cup Runneth Over

by William Reed on March 17, 2011

In our pursuit of prosperity, we tend to take for granted the blessings that we already have in abundance. A Greek myth which made a big impression on me as a child was the story of King Midas and the Golden Touch. The King was granted a gift to his greed that whatever he touched would turn to gold, but the gift was a curse because he petrified everything and everyone he touched, turning it into a golden object devoid of life.

Gold is as perennial in our culture as greed itself. While we talk about a heart of gold, good as gold, and the Golden Age, we often find that gold can bring out the worst in human nature, from gold diggers to Goldfinger. It is often taken as a symbol of wealth, the gold standard. But it is seldom seen as a symbol of abundance. Let your helping hand be one of Kindness, not a golden touch.

Abundance in 8 areas of life

The Mandala Chart looks at wealth as part of a larger mosaic, and abundance as the experience of blessings in 8 areas of life: health, business, finances, home, society, character, learning, and leisure. What does this mean, and how is it possible to achieve such a thing?

We have seen how abundance eludes the grasp of greed. The real appreciation of what we already have begins with gratitude. All common complaints fade in the light of the Jewish proverb that, I felt sorry for myself because I had no shoes, until I met a man who had no feet.

But gratitude grows into giving, and is a principle seen everywhere in nature. Japanese refer to tarai no mizu, the way water in a basin flows away from you when you try to pull it in, and comes back to you when you push it away. This is the Japanese way of describing the Law of Attraction, that givers gain. Rather than trying to hoard everything for yourself, you will find it much easier and more appealing to let go and let flow.

The Mandala Chart gives you a way to put this into practice. Take a 3×3 chart and in the center write down a compelling issue in your life from one of the 8 areas of life listed above. Use the surrounding frames to write out at least 8 ways in which you could reframe your problem by focusing on what you can give, rather than what you can get. Chances are that you can take specific actions on one or more of these ideas, and the results will surprise you, because this is the opposite approach which most of us take to solving our problems.

In business it means being more client-focused, at home it means focusing more on your family than on your self, and in self-development it means concentrating on your strengths rather than weaknesses. It means learning by teaching, giving pleasure rather than taking it, eating to 80 percent of your fill, investing instead of spending, and doing things for others without expectation of return. Abundance may be more about who you are than what you have.

A second look at the hierarchy of needs

Abraham Maslow in 1943 proposed a psychological theory that human beings had a hierarchy of needs, from physiological needs at the base, followed by safety needs, then the need for love/belonging, for self-esteem, and what he called self-actualization at the pinnacle, where the finer elements of human character come into expression. Maslow’s theory had a profound influence on developmental and growth psychology, as well as on the positive psychology movement which followed years later. This is not surprising, because Maslow focused his study on exemplary people and the elite of the population, rather than studying abnormal or dysfunctional states of mind.

But the premise of Maslow’s approach was that growth was linear, developmental, hierarchical, and this is fundamentally different from the premise of the Mandala Chart, which is synchronistic, serendipitous, and holistic. Grounded in the framework of Buddhist thought, the Mandala Chart sees all of these needs existing simultaneously, and expressed in each area of life. You can satisfy your stomach and your spirit, without separating them into levels of development.

A Samurai swordsman and Zen Master named Gettan who lived in 17th Century Japan said that there are three kinds of disciples: those who impart Zen to others, those who maintain the temples and shrines, and then there are the rice bags and clothes hangers. While this was no doubt a criticism of people who were disciples in name only, Zen Masters made frequent reference to the attainment of satori, or spiritual awakening, while in the performance of daily disciplines. They did not separate spiritual insight from daily life. Satori itself is sudden and serendipitous, not hierarchical and developmental.

Engaging others in the process

The quality of abundance is not something to experience in solitude. It starts with the appreciation that your cup runneth over even now, and that it gets even better when you share your blessings with others. When viewed from the 8-frame perspective of the Mandala Chart, it seems that there is no limit to the ways in which you can do this, other than the limitations you impose on your perspective.

Ask people what they think, how they feel, and in what ways you can help. Ask better questions, and engage in great conversations. Learn to engage others with interesting shifts in perspective, like a brisk tennis volley on an 8-frame court. Seek out new perspectives yourself, expert perspectives, historical perspectives, universal perspectives. Most of all, have fun with flexible focus, and watch how quickly the process catches on.

Flexible Focus #39: The Principle of Gratitude

by William Reed on February 3, 2011

The roots of inflexibility

One of the hardest lessons of flexibility is letting go of the ego’s attachments. Pride prevents you from achieving flexibility, because it insists on being right, being first, or being better than others. It’s companions are alike, inflexible, stubborn, righteous, and condescending. These attitudes have ruled and ruined empires as well as personal relationships throughout history, and of course are equally evident today.

The ancient Greeks called it hubris (hybris), excessive ambition or pride leading to a fall, or to total ruin. In Asian tradition, pride is like the brittle stick which does not bend, but only breaks. The inflexibility of mind, also known as the hardening of the attitudes, is ultimately the cause of the problem. It is better to be flexible, like bamboo.

Unfortunately, pride can be deeply rooted, and actually leaves visible traces in your posture and bearing. In Japanese there are many expressions for the body language of pride and its many moods: high nose (hana ga takai), big attitude (taido ga dekai), bent mouth (kuchi ga he no ji), twisted navel (heso magari).

We must become the change we want to see. ~M. Gandhi

It takes discipline and awareness to restore the flexibility you had as a small child, to be simple and natural. And there is a faster way to flexibility, based on a Mandala Principle from Buddhism, the Principle of Gratitude (慈悲喜捨 Jihi Kisha).

This 4-character compound contains the keys to that principle.

(Ji) Kindness, Love, Benevolence. Giving other people happiness or abundance.

(Hi) Compassion, Mercy, Charity. Offering support, or a helping hand.

(Ki) Celebration, Joy, Empathy. Feeling happy for other people’s happiness or success.

(Sha) Giving, Releasing, Forgetting. Giving freely without strings attached.

These four attitudes, or four gratitudes, will quickly open your eyes and your heart to a deeper level of flexible focus. Instead of looking for things, you will see and notice them, as well as understand exactly how you can help people in each situation. As a reminder, you can download the Mandala of Gratitude, and start using it in your daily life.

There is no limit to how far you can take this. But even if you do not approach the depth of gratitude and awareness of Mohandas K. Gandhi or Mother Teresa, the very intention to shift your awareness toward gratitude can change your life. It will certainly improve the lives of the people around you.

A new model for coaching

While the term Jihi Kisha comes from Buddhism, the importance of gratitude and giving thanks is universal to all religions and even in secular life in all cultures. Even the master of human relations Dale Carnegie, author of the world’s bestselling classic, How to Win Friends and Influence People, said that the key to human relations was “to be hearty in your approbation and lavish in your praise.” For a great summary of other Dale Carnegie wisdom, visit My Choices, My Life.

Why not apply this to your own relationships, particularly those in which you are supporting or coaching another person, whether it be a family member or friend, or a coaching client?

While it may seem difficult to strive for high character ideals, the Mandala Chart gives you a structure and a tool that you can adjust and apply to your own situation. Using any of the PDF templates in this Flexible Focus series, or the Mandala Chart for iPad, you can start with eight key questions or points of focus, or you can create your own, and you will have a coaching tool with far more flexibility and functionality than a mere list of bullet points.

When you start doing this, one of the first things that you notice is that you are not the only one in trouble, and there are lots of ways that you can help other people, starting with those around you. The more you do this, the more good things come back to you, unless that was your reason for doing it in the first place. Give without strings attached. Give because we are all connected.

Lose the scarcity mentality and replace it with one of abundance, and make the world a better place. It all starts with you!

Project Leadership #4: Trust is bidirectional

by Himanshu Jhamb on January 10, 2011

There have been many a books written about TRUST. It is, without doubt, one of the most important assessments that we, as humans, make, usually internally and act on the basis of that. In the project management world, there are a number of levels at which the PM needs to establish trust, before s/he can make anything happen. A few key ones that are encountered day to day:

  • Trust with the Client
  • Trust with your Management
  • Trust with the Team

Now, trust is a funny thing. It has a way of following the age old adage – “What goes around, usually, comes around”. In other words, it is bidirectional. The tricky part about trust is that you cannot control when and how you’ll get it, no matter how hard you try. In fact, it is one of those unique things that you get, only by giving first!

Coming back to my three categories above:

TRUST with your CLIENT

Establishing trust with the CLIENT is to provide them with stellar service that sends a clear message that you CARE for them. It is not about appeasing them, but guiding them. Amateur Project Managers might shy away from guiding the client thinking “The client is always right”, Project leaders know that clients are humans, too, and that humans have this strange knack of “Not always being right”. In this knowing, Project Leaders are compassionate to their clients’ needs and also, their ignorance (Yes, clients can be ignorant – not a bad thing, if you are compassionate to their needs). Once the clients learn to observe and value this CARE, the ground is fertile for trust to bloom. Trust can be a beautiful thing. It lowers the cost of transacting with the client(s) manifolds. Project leaders who have experienced this know what I am talking about.

TRUST with your Management

Assuming that you work for someone, there is a set of folks who are as important to your career well-being as the client. Your Management team, that is, the people that you report to. Your Management team is your primary client – You could do a fabulous job for your company’s clients but not take care of the concerns of your own company; that’s when this distinction shows up in not so pleasant ways. You need to establish trust with your management so that you keep the cost of transacting with them low, as well. Here are a few ways of doing that:

  • Reporting status to them before asked for.
  • Making sure there are no to very little escalations in your project(s).
  • Running your project on time and within budget.
  • Being a hawk with scope on your projects.

These are all ways of taking care of the concerns of your management – and hence, the building blocks of trust with them. By now, I am sure you are getting the gist of this post: These actions are all about giving first… and in turn, you are rewarded with their TRUST.

TRUST with your Team

One of the most important and commonly overlooked aspects by project managers is establishing trust within your team. Again, it all starts with a declaration of CARE for your team. Project Leaders show this in a number of ways. My favorite is to make sure that when you make commitments to the client and put a plan together to deliver those commitments, you DO NOT plan on having your team work more than the regular workday. I have seen many a project plans where the team is slated to work 12-14 hours in a day for over 2 months at a stretch. Heck! I saw one in which the PM had the team working for 36 hours in a day! It is not surprising that morale is low in an overworked and underappreciated team. Another way is to be result-focused and not overly rules-focused. Unless you are working with a bunch of monkeys (highly unlikely – though, I have heard some folks call their teams that!), you need to take care of the human concerns of people. As long as you keep your head wrapped around results, and be flexible with everything else – you will be rewarded with TRUST. I have personally been bailed out of sticky situations by my team many a times, and have even had the team putting in extra hours to get stuff done on their personal time – WITHOUT being ASKED! It’s a wonderful thing when you see this on your projects… when things follow the path of least resistance and simply flow… bidirectional, like TRUST!

Have any stories that made your life really easy as a Project Manager, once you established TRUST? Do share!