Posts in ‘Spirituality in Business’

Harvey, a client of mine for over four years, lives and works in LA in the television industry. Brilliant, creative and kind, he makes everyone feel appreciated by his character and presence. Harvey has finally arrived at his dream. Not only does he have the dream job for himself, he’s also getting paid what he’s worth. He is in the groove!

Harvey grew up in the bible belt of Texas. Allowing himself to be worthy of a salary that reflects all of what he brings to his career was a huge undertaking since it went against the primary tenets that money is evil, and that we shouldn’t want material comforts. The underlying conflict between being spiritual and making enough money to thrive has been an underpinning of Harvey’s financial demise for all of his adult life. Now, in his mid-forties, he’s taken the steps required to receive the full benefits and reap the rewards of all he brings to his work life. Success!

This all within the past two months; so Harvey has been adjusting to a whole new reality – money, prestige, a new BMW motorcycle and more. And …

What I love about Harvey is that he is very much awake when it comes to seeing that having arrived at his desired destination doesn’t mean the journey is over; he knows that in many ways, a new journey has just begun.

I was unsure what would show up in this coaching conversation once Harvey fully owned his worth, asked for a raise, got it and so much more. What did arise had me breathe a sigh of relief; for what Harvey brought to light was the realization that the money, the position and the motorcycle does not bring an individual to a sense of fulfillment but for just a few brief ecstatic moments.

To see that the striving for more money, prestige and power as just that, takes a breaking through of a reality that we believe to be the only reality. To see the striving as a spiritual practice changes the attachment to the outcome to something that is accumulative and builds something greater over time; we find ourselves with more wisdom, clarity and strength.

It’s not the destination but the journey

Harvey certainly wanted to enjoy the increase in income, prestige and position, as we all do; but the significance was what he had to shift in himself in order to bring this level of success to fruition. He had to dig deep beyond bible belt beliefs and family circumstances in order to truly honor his gifts. It required him to recognize all of what he brings to the workplace – just as he’s always wanted and provided for others. He had to reframe spiritual tenets to see that it’s not about the money or about worthiness; it’s about breaking through belief systems that don’t serve one’s awakening. He had to think outside the box of a very seductive context in order to realize himself more fully.

Now that he has come to this part of the journey he asks: “What do I have to do to feel comfort and security? I don’t see it as a possibility for myself.”

I wanted to ask: “Why did you get this raise and position if it wasn’t for the comfort and security that comes along with it?” It wasn’t a question to be asked out loud, not yet, because to Harvey, there was so much more going on.

Up until this moment, the edge of Harvey’s comfort zone had been receiving equal payment for the value that he brings to his work. Now that he has expanded his comfort zone to include this he is now, once again on the edge of his comfort zone – how do I allow myself to actually enjoy my life, experiencing the comfort and security I’ve created for myself. This is a whole new world he is opening up to, because he was able to get the value/worth dilemma complete – at least to this point.

There’s a point where one realizes that there is no end or finish line. Those who pretend this is so tend to mask the physical discomforts that arise when living inside a box that will consistently feel smaller and smaller. What’s the point if we never arrive at our final destination – we never get to fully reap the rewards of our labor? Why not just settle for less – less stress, less effort, less personal abuse …?

The questions lead us to ask: What is success? What is fulfillment? What’s it all about? If it’s not about stuff and winning, then what’s worth the effort?

For many people, especially men, the crisis in the mid-life crisis means coming to the edge of one’s reality, peering over, and saying “there’s nothing there!” Illnesses, job loss, collapses of the economy all bring us to these same moments of realization that reveal there’s no security, there’s no money, there’s only nothing! What’s that about?

Big dilemma!

Go forward – there’s nothing.

Stop  – and there’s nothing.

The reason so many of us choose to not choose is because, whatever dilemma we face, choosing to choose brings us to the edge of our comfort zones. It requires that we be uncomfortable, that we be open to seeing ourselves and our reality different and that we be willing to explore and experiment with the countless facets of the achievement we’ve come to be, already, in this life. The edge of nothing is the same edge as thing. The practice of walking both sides of this edge, fearlessly, well, it’s pretty darn scary.

Harvey has gone forward, found that it’s not about the money, about winning or about things. He’s now onto his next big adventure, knowing that whatever he finds, it won’t be about that either. Fortunately he sees the humor in it all and we both laugh our heads off. Being in business is a very fun venture!

Presence: It seems like a no brainer; aren’t we always present wherever we go? Actually, it’s rare that we are present, in the moment, with our full attention on the individual, the group or task in front of us. Opportunities to have distractions pop up and take our attention away from what we are intending to be attending to.

Cell phones, emails, texts, phones, people passing by our office or cubicle – these are the some of the external distractions; what about the thoughts, emotions and body sensations that also pull us off course; the emotions, stress, anger and fatigue; or worries about money, partners, friends and family; hunger – isn’t it time for a snack break?

The Dilemma

Choice-making is occurring – we are choosing to choose what to be present to. So, what has us choose to choose what we choose? We can be present when we want to be – like when playing a video game, or to the quick perky tune that lets us know someone has just texted; in a sense we are present to our distractions – always alert to their call. What are we committed to that allows for our presence to be usurped by distractions? Maybe it would be more helpful if we turn the question around and ask it this way: What allows us to be so present to distractions? What is so compelling about the sound of a text coming in or the footsteps of a passerby? What are we committed to that has us so available to distractions?

My curiosity has me explore some possibilities:

  1. When someone calls me or wants my attention, I feel important, wanted and needed.
  2. There’s something missing that distractions provide.
  3. Sometimes I’m stuck or challenged and frustrated with the task at hand. I want a distraction to take me out of my misery.
  4. If I’m fully present in the moment I might miss out on something.
  5. I don’t like what I’m doing, I don’t care what I’m doing  and I’d rather be doing anything else but this!

If we choose to interpret our work or work environment as boring and lacks stimulation, or if we enjoy the tiny but mighty shots of adrenaline that arrives with each text, email or phone call, or if we are overstressed by what’s in front of us, most likely we will allow ourselves to invite in what is otherwise missing. We are then committed to relieving stress, boredom and the mundaneness of our environment.

I believe, generally speaking that we think that the state of presence occurs only in the physical world we call reality; but the fact is that presence has an energetic component that fuels, inspires, propels and provides momentum to relationship, connection and fulfillment of our intended outcome. By not presencing ourselves we are not maximizing the fullest expression of our intention to make a difference.

Consider a Practice of Presencing

What’s required of you to be fully present? I suggest we do it all the time – selectively choose to be present to what we choose to be present to.

Here are 5 steps to practice presencing:

  1. Intention: The intention to be present has to be in place.
  2. Focus: The practice of focusing is required.
  3. Willingness: The willingness to exercise the muscles that distinguish to what you bring your focus and attention.
  4. Noticing: The ability to notice or witness what is occurring while you are practicing presence; what’s showing up? What feelings, thoughts and body sensations arise while practicing? By noticing, you become aware of what generally pulls away from being present.
  5. Mindfulness: Assessing what’s valuable and available through the practice of presencing. There is a degree of mindfulness that is required in any practice such as this. A practice in mindfulness is in itself a practice of presencing.

Presencing is a discipline to be practiced, first as an experiment and then perhaps because there is actual fulfillment experienced by being present. What’s it like when you are fully present – what’s the quality of the experience? What is available to you when you are fully present, as opposed to answering texts while listening to your direct reports talk about the challenges they face?

My work as a life and business coach requires 100% attention to every word and action taken by my client. I cannot afford to be present to anything that distracts me from fulfilling my intention to empower them. In a matter of seconds, my work can become sloppy and haphazard when out of the state of presence. I miss something and my effectiveness goes down the toilet; I’m not committed to that!

The question then is, what would have to be here, now that is compelling enough to turn off cell phones, emails, internet – everything that isn’t serving this moment and being present? I ask you to seriously consider asking the question for yourself, for most likely the degree to which you bring presence to your work is the same degree to which you presence yourself with your partner, your children, and to any other aspect of your life.

My client, Jeremy, when home from work would continually be distracted by emails and texts from his boss. He was constantly on alert to his boss’s every need. Through our conversations he realized that his concern and worry about what his boss thought of him was a priority over what his wife and children thought about him and a priority over his own enjoyment of his personal time. He realized too he couldn’t allow himself to be present and enjoy his family as long as his sense of value and importance was coming from outside himself. He began to practice being present at work and at home and found a whole new perspective from which to be most aligned with his highest truth, his integrity and his vision as a human being. A small practice with a gigantic benefit.

I woke up from a dream this morning that made me question: “Really?” It was only the last few seconds of the dream that seemed so profound. It was a children’s choir – all boys, and they were singing a Christmas song. The only lyric I heard was:  “Gift me with my enemies and my ministers.” This is a pretty profound phrase, especially for a group of youngsters to be singing as a Christmas song.

My Enemies

My enemies infuse me with intense emotions – rage, hatred, vile condemnation and contempt. Judgments are automatic, so much so I don’t even know that I’m judging. How I respond, more often than not is a knee jerk reaction. I’m inflamed and my actions inflammatory. I want to violate them as they have violated me based on my sense of what’s right and wrong, good and bad. I want to wipe them off the planet so that I can live peacefully. However …

What I know is that my enemies are my best teachers. They reflect what I most hate in the world and most likely (like about 100%) they reflect aspects of myself that I do not wish to acknowledge or own. When my enemies are around, I have no doubt, I have something to learn.

My Ministers

Ministers are also my teachers, my coaches and counselors. They are my thinking partners, who also reflect back to me, through deep listening and questioning, how aligned I am with my highest truths and how I may be ignoring or distracting myself from the ways I’ve contributed to the very violence I hate in my adversaries. These wise beings bring my attention to the learnings so available for me by embracing the enemy as my long lost lover.

Sometimes, though, in the company of my enemies I retreat, hide and disappear into a myriad of disguises to protect myself from harm and from looking bad. I may throw stones from behind a barrier and pretend it’s not me at all who is engaged in warfare. I disown my anger, my feelings of righteousness and indignation. “It wasn’t me!” I exclaim with defensiveness and contempt for having been accused unjustly.

My ministers inquire regarding my actions, curious as to the origins of my behavior and the thoughts that precipitated them. What has me be blinded to my own truth – in denial (Don’t Even Know I am Lying) of my barbarous attitude and position?

We need our adversaries – our enemies to confront us. They bring out the worst in us and provide opportunities for us to truly reflect on the importance, value and priorities of our hierarchy of desires. We need our ministers, counselors, therapists and coaches to reflect what gifts are available for us by engaging with our enemies.

The Dilemma

Many of us love to hate! It makes us feel good to think violent thoughts and even go to war for what we believe to be right and true. How can we get even, or better yet, how can we be victorious? What if I consider the possibility that my enemies are gifts? What would that mean – what are the consequences of such a consideration?

I’ll tell you right now, I hate the thought of giving up my armor of righteousness and entitlement, because I feel safe, powerful and in control when I can wield them with stealth accuracy. Without them, I believe myself to be defenseless, exposed and vulnerable.

I ask myself – what is considered right? What is considered wrong? Who is responsible for the woes of the world? My ministers smile and with their eyes they inquire into my soul’s wisdom for what is true; and I then, for that moment comprehend that I am an accomplice in all acts of violence on the planet. Only by recognizing the seed of vengeance within me I’m able to receive the gifts of freedom from my enemy.

Through deep discernment and with the support and empowering nature of my ministers am I able to choose to choose to see myself and my enemies differently. Through the annihilation of my own pretence and the shattering of the barriers of them vs. us, am I truly allowed to realize I am my brother/sister’s keeper, and they are mine.

The dilemma as a choice-point shifts when I choose to honor my highest truth and risk losing my attachments, my position, my identity – perhaps even life itself for something much larger than me. I’m working on it!

I deny aspects of me that I know to be true – those dark shadowy aspects that if people were to find out about – well, it could mean rejection, humiliation and annihilation. It’s best that I pretend they don’t exist.

On the other hand I have a knowing of certain things to be true, yet I deny myself these knowings too. I live in doubt and uncertainty as strategies that diminish my potential power in the world, diminish my light and visibility. In past lives, I’ve probably been murdered or tortured for standing out beyond the norm. “Won’t do that again,” we say; yet living within the protective cocoon of our disguise and pretending is also torturous.

Many of my executive clients over the years have gone through a 360 degree evaluation process, whereby they ask for feedback from lots of people they work with and live with. An enormous about of information is generated, assessed and then returned to my clients so they can see how they show up, what they bring and what they perhaps want to consider bringing to the party.

These 360 processes are really valuable, and yet, my clients share that most of what is said isn’t new to them; they are already aware of what they do well and what they need to enhance, grow and develop.

I always find this fascinating that we know what we know, yet live and work as if it weren’t so. We wait to have our internal wisdom, knowledge and experience validated by the external world. WHY?

When people are doing bad things and are caught and brought to justice, they say “I knew it was wrong and is punishable, but spare me, please.”

This is crazy making; that we have the wisdom to know right from wrong. We have a knowing beyond what makes sense in the reality of the cause and effect world; we know this and yet we choose to deny our culpability and our God-given powers to be the fullest expression of the gifts of our being.

I finished a novel last week by Michael Sky, called Jubilee Day – A Novel. It is about our current circumstances regarding those who hold the power in the United States, how they use that power and the opportunity to choose differently. It’s a brilliant book!

Most of us use our power for egoic gains. We don’t stop ourselves. We also use our power to distract ourselves from the internal knowing that, if nothing else we are violating our own integrity and the dignity of our soul. We know and we pretend we don’t know.

The Dilemma

For those of us who attend church every Saturday and Sunday, hearing over and over the importance of using our power in support of all people, not just our little ego self, too often we ignore opportunities to practice what we preach when we enter our Monday through Friday Church of the Almighty Dollar.

We are faced with a dilemma.

Do I do what I know to be in the highest good of all – my company, employees, my own soul, or do I act in alignment with my personal desire for safety, security and control.

There is so much at stake!

Each individual is teetering on the brink of personal devastation. It is only a reflection of the devastation that we witness in all aspects of our Global system. Where current and flow of the Universal and natural unfoldment is ignored, diverted or stopped, in service to our insatiable hunger to be powerful and invulnerable in every way imaginable, we will come face to face with the consequences of our choice-making. Funny how it works that way!

If you’ve ever been around adolescents, you’ve noticed that they have that attitude of invulnerability, impenetrable to attack – They have become a super power unto themselves. As parents of adolescents, hopefully we remember our own teenage years when we knew that we knew everything, and no one could tell us any different. As adults we know it’s a stage in the learning process and that someday there will be a day of reckoning when these teenagers will fall off their pedestal and realize they are just human, just like the rest of us.

I think about the European Countries who have been around far longer than the US. In their youth they built their empires and been super powers; and all have been demolished, have fallen into ruin, only to be rebuilt from a more mature perspective. I see the more dignified and wise one’s smiling at the US, knowing of our youthful attitude of “no-one will take us down.” It is part of the process of maturing that we lose what we’ve not rightfully gained, in order to cultivate right-relationship with our currency of resources – the earth, our people, all of it.

The dilemma we face as individuals is that we are committed to holding onto our super power ideation, yet, at the same time being conscious of the cost of ignoring that fact that we can no longer build skyscrapers in the air. We hope we’ll get away with it, but …

Pretending that choosing to choose not to choose will keep us invulnerable to our human frailties is adolescent thinking at best. Inevitably, our commitment to avoiding mature and wise choice-making will lead us to a phenomenal human experience called despair. Despair is when we realize that the reality of our own creation – our skyscrapers in the air, are coming down, detonated by our own ignoring – not ignorance.

All of us face dilemmas that inevitable puts us in the line of fire of our own humanity. It’s your call to make life-choices consciously or unconsciously. From my point of view, it’s far more fun to powerfully engage in life fully awake, conscious and mature – willingly acting from a ground of wisdom and knowing … you already know what I’m talking about. Enjoy the adventure!

Dilemmas of Being in Business #4: Growing Pains

by Rosie Kuhn on November 23, 2011

A client of mine, Hui Zhong, called me yesterday somewhat distressed. She is in product management as an information analyzer for an international corporation headquartered in Silicon Valley, CA.

A few months ago Hui Zhong, pronounced hoy-zong, began reading a book by Robin Sharma – The Leader Who Had No Title. She began practicing some of the exercises, which allowed her to stretch and expand her comfort zone to include more of her authentic leadership style. The dilemma though, is that as she exercises and stretches to expand her repertoire, she’s experiencing growing pains that bring with them discomfort, uncertainty, fear and insecurity. She is finding it distressful and uncomfortable to shift the way she is showing up in her work, uncertain if it will make her more attractive for promotions and all that goes along with them. She knows she’s on the right track with regard to cultivating greater professionalism and effectiveness, yet she is has doubts whether these traits truly make a difference in the corporate world where flash and charm often win the promotion. Is she really doing the smart thing if she’s wanting to gain more visibility and be acknowledged for what she brings to the role of leader? She’s in a dilemma.

As we change and grow – as we discard what no longer serves, we find ourselves in the midst of a leap. It’s very exciting and disconcerting at the same time; with practice, the long term rewards will be ease and agility in growing and in evolving in to the person and the leader we say we want to be.

There are those who expect that with the right education and the right connections it will be easy to rise to the top. There are those who play the game the right way and anticipate that the right way will get them the outcome they want. No one really knows for sure, and too often we lose our souls in order to find out.

As Hui Zhong lets go of her suitable education, connections and playing the game appropriately in service to exploring authentic leadership styles, she is getting triggered and collapses into feeling anxious, weak, vulnerable and unworthy. In the first few moments, she can hardly stand. She reports though that she recovers in a matter of minutes.

Hui Zhong is a model of resiliency. There are many who cannot stand being triggered into feeling vulnerable, weak and inadequate, and they do whatever they can to avoid this experience. Their unwillingness to cultivate and strengthen this essential capacity will suffer from the effects of no promotion. Hui Zhong is taking personal and professional risks, that on the inside feels, sometimes, like she’s failing and will never recover. It’s a debilitating momentary feeling, yet she knows that to do it any other way is out of integrity.

This intense practice develops muscles required for the type of leaders most organizations are truly hungry for. What’s at stake for Hui Zhong is her personal identity as a winner and as a perfectionist. She’s putting it all on the line because she knows the degree to which her egoic-self is influencing her choice-making, which doesn’t serve her team or her organization in the way that has her feel like a real leader – one who puts aside their own personal needs and desires for the sake of the people she works with and works for.

Even though there are tons of books on the market about leadership development, so few people actually take up the practice of shifting their personal perspective to something more. Personal gain vs. professional integrity; the experience and angst of cultivating self-awareness while developing leadership capacities that inevitably do lead to mastery; while eliminating manipulations and political motivations, which are inconsistent with corporate visions and statements of integrity.

I suggest to Hui Zhong that she herself to be the experiment – an exploration. What makes her valuable to her company, in my mind, is that she is willing to be in the “I don’t know,” finding out what’s beyond the games, and political motivations and manipulations that actually limit possibilities within most organization.

She is learning that she isn’t supposed to know or have the easier or right way to move through a transformative process such that she is in – She is only to observe, witness and assess, noticing what works and what doesn’t; then make slight shifts in how she is being and what she is doing; and then, again notice, witness and observe. This is the path to mastery, innovation, inspiration, freedom and selfless leadership.

As anyone of us, like Hui Zhong, cultivates the resilience to move through this process we’ll be developing not only the wisdom and mastery but we’ll be able to empower others to explore, witness, and experiment too. This to me is the most powerful form of leadership – making space for others to explore, experiment and discover for themselves innovative styles of leading.

The dilemma – that choice-point between one type of success and the other, are each pulling Hui Zhong and keeping her on the fence, though this happens far less so than before. What she is currently practicing – where she is putting her attention, will inevitable bring her into the light, because she is acknowledging and honoring her highest truth. My belief is that this is the sustainable, healthier and more effective way to lead and will inevitable be recognized for its value – growing pains and all.

This is not an easy path, nor should it be. We will not cultivate strong and innovative leaders by having them travel the well worn path. To truly be a great leader, each of us will need to become the experiment, embracing the moments when our findings are thrilling and monumental in their effects.

I can’t tell you the number of times over that past few weeks that I’ve heard the term seeing the big picture. I pay attention when something is said two or more times; there’s something to be mined for myself and perhaps for others.

Seeing the Big Picture; what the heck does that mean? What requires one to see the big picture? And, what dilemma becomes apparent when considering the leap? “The Leap?” you might ask. Why would it take a leap?

I’ll give you a number of analogies that might be helpful:

The Fishbowl Analogy:

We are all immersed in a paradigm and reality, much like a fish in the water it swims in. A fish can’t distinguish itself from this water, just as most of us don’t distinguish ourselves from our thoughts, emotions and body sensations; just as most of us don’t distinguish ourselves from the work, roles and details we’ve been attending to, without considering the value of our contribution, the degree of fulfillment, toxicity or dysfunction we may contribute to, and the productivity gained from a business or financial perspective.

The Life Guard Analogy:

If I’m a lifeguard, I’m less likely to see anyone in distress if I’m in the pool swimming around with the rest of the swimmers. I have to be up above the pool in order to get more of a bird’s eye view; this way I can see much more activity and take actions more quickly.

Director of a Play Analogy:

If I’m a director of a play, I’d not be able to see the whole representation or gestalt of a scene if I were on stage directing amid the characters. Seated off stage in the audience or even in the balcony I can see the bigger picture of how the actors engage with each other, the lighting, the set design, the sound quality: I can see things I wouldn’t be able to if I didn’t set myself apart to view get the Big Picture.

In the business environment, getting the Bigger Picture is what Alon is wanting of his new CFO, Chantal; and it’s what she want from the manager, Marko, who she is hiring next week; and, it’s what Alon’s manager is wanting from him, too. Do these individuals have the capacity to see the Bigger Picture and then make leadership decisions that will support what is desired for all?

It’s challenging to pop out of your current fishbowl or context in order to see the Bigger Picture. Again, like a fish, we don’t know that there is a reality outside the fishbowl within which we are immersed. We say “What Fishbowl? What Bigger Picture?” It’s not that we are ignorant, it’s that rarely is there a context that allows us to get that there is a Bigger Picture to see.

Until Chantal was hired as the CFO, it didn’t occur to her that she would need to operate differently from the way she had been working just months ago. Most of us take our Operating Procedure Manual(OPM)  with us to the next level of leadership only to find that we are drained by juggling what we’ve been doing with the requirement of working as if you are holding the Bigger Picture; before you even know what that means. Chantal realized that in order to fulfill her roles as the CFO she’s got to let go of her limiting OPM and take the leap.

Like the woman on the flying trapeze, Chantal will have to let go of a known way of viewing the world. She’ll have to operate from a different and larger perspective, which requires a letting go of the known for the unknown. She’ll be surrendering her invulnerability, and the survival mechanism she developed, that worked well enough to avoid vulnerability. Like all of us, Chantal wants to avoid that moment when she meets the “I don’t know how to make that leap without possibly falling on my face and looking like a complete fool and failure.”

Everyone of us who aspires to something greater than our current fishbowl, our current job, position, role, or level of responsibility has to risk this moment of vulnerability and failure. What makes a good leader and someone who is more likely to get promoted over and over again is the willingness to jump out of the fishbowl, out of the pool, off the stage, in order to see the Bigger Picture from which to lead far more effectively.

The bigger the picture you can hold the more valuable you are to your company and organization

One aspect of being an executive coach that I love is that I’m in a sense a leader’s leader. I hold the bigger picture for my executive clients to live into. I give them a bigger bandwidth within which to experience themselves, their organization and the role they intend to play. I empower them to make the leap and while in the leap experience the transition from who they thought they were to who they are becoming. This noticing of what it’s like to be in the leap – noticing the various muscles that are used to engage, maintain and complete the leap is also an aspect of the Bigger Picture that we don’t think about when we ask our direct reports to shift or change their context in order to also see and act from the Big Picture.

Moments of Transcendence

Quite often we have moments of lucidity, where we get the big AH-HA! However, this moments of transcendence dissolve back into are reality that we call normal. Exercising the muscles of awareness through noticing, which constantly nudges one to stay awake and aware, is required for most of us to truly shift our paradigm to include this next level of the Bigger Picture.

The dilemma, which will surely arise is that we are generally committed to maintaining the level of comfort and invulnerability within which we don’t feel threatened and are in jeopardy of losing respect or losing face. In order to let go of the trapeze bar of one level of functioning in order to swing to and grasp another, you have to be committed enough to let go of what no longer serves. Some of us aren’t willing to do this unless we know that there is a secure and well-placed safety net below that will catch us unscathed if we do fall.

One distinction of a good leader is that they are willing to risk the scathing, the failures, and the vulnerability because they are able to see from a bigger picture that these potential risks serve the Bigger Picture. They are committed to this bigger picture enough. Without the ability to see the bigger picture they would not have the level of fearlessness required to make those hard choices.

Rising to the level of incompetence

Formulated by Dr. Laurence J. Peter and Raymond Hull, the Peter Principle states that “in a hierarchy, every employee tends to rise to his level of incompetence,” meaning that employees tend to be promoted until they reach a position at which they cannot work competently.

Peter’s corollary states that “in time, every post tends to be occupied by an employee who is incompetent to carry out their duties” and adds that “work is accomplished by those employees who have not yet reached their level of incompetence.” “Managing upward” is the concept of a subordinate finding ways to subtly “manage” superiors in order to limit the damage that they end up doing.

With the Peter Principle in mind then, one perhaps rises to their ability to see the Bigger Picture and then be able to act with competence, fulfilling their duties. It takes commitment and a capacity to expand one’s reality. What are you willing to practice in service to seeing the Bigger Picture and perhaps meet your incompetence? Every great leader must face this exquisite and essential moment of reckoning. And, if they can learn from the experience they have a great capacity to empower others to do the same.

Enjoy the adventure!

You and a colleague, Harry are up for a promotion. You know you are the better person for the job, but Harry got the position. He’s pompous, arrogant and doesn’t have the leadership skills that inspire you to generate, well, anything. You scratch your head in disbelief that he was chosen over you.

Part of you, perhaps wants to sabotage Harry’s efforts and do whatever you can to expose him for the inadequate, incompetent individual that you see him to be; however, that goes against your integrity, and you may end up looking bad and feeling worse in the end.

For some reason, even though the whole office knows of Harry’s incompetence, no one seems to take action. He’s that one rotten apple that spoils the whole barrel.

There are a lot of Harry’s and Harriets in the business world. As an administrative assistant, manager or whatever your position, you know you are smarter than your boss. You deserve his salary and every perk that goes along with his position, because you are working your butt off and he’s the one that is looking good! AAARRRGGHH!

If you go above Harry’s head to his boss, Glenda, you might be not only aggravate Harry but also be making it clear to Glenda that she may have made a choice that is creating negative consequences far beyond any expectations. She’s already regretting her choice and knows there’s nothing she can do.

This scenario is not uncommon. Probably 30% of my business clients are struggling with at least one particular individual that is a thorn in their side. They question their own sanity and the sanity of those who put the Harrys of the world in those positions. What do you do?

It’s a dilemma.

Do you stay or do you go? Do you ask to get transferred? Do you stay and suck it up, because you need the job? Do you try to go around Harry, or do you do what you do best and ignore what Harry wants from you?

My job as a transformational coach is not to fix, heal or convert clients, so they’ll have the answers to problems that they face. My job is to be a thinking partner, empowering clients to unravel all of the complexities that are bringing him or her to this dilemma and this choice-point.

Our businesses systems are no different than our family systems, in that they are generated and driven by survival mechanisms that most likely operate from a fear-based paradigm. They have been cultivated through generations of personal relationships based on cultural, religious, gender and racial factors. Too often wisdom and common sense do not enter into the equation when it comes to how a business or family is operating. We take for granted and assume intelligence and maturity would be foundational to choosing directors, managers and leaders, but trust me, and you may know from your own experience, most people running businesses, departments and corporations function, to some degree, from the emotional intelligence of an adolescent. It makes sense that you are going to think you are smarter than your boss; in some ways you probably are; in other ways you probably aren’t.

Notice the Pattern

The trick is to notice this pattern of operating. When you’re feeling smarter than – what’s the quality of the experience? Are you feeling righteous and arrogant, contemptuous and condescending? Do you feel frustrated and discouraged? What actions are you likely to take from righteous, condescending, frustrated and discouraged? What do you do to compensate for feeling this way? How do you avoid, distract, ignore or deny your own part in this dysfunctional process? By the way, we are all participating in having the Harry’s of the world be where they are.

The questions funnel down to just one:

What is it you are here to learn that has Harry be in your life, in this time, in this way?

Answer this question and you’ll understand what it is you need to shift in order to facilitate the learning. I guarantee that while doing what’s required in order to make the shift, you’ll notice that Harry will either change or go away! It’s fascinating to observe what changes within our environment once we get our part in maintaining it as it has been.

Entangled and embroiled in the cauldron of complexity of our work environment, its challenging to see all of this without a thinking partner or coach who can hold the bigger picture and who also holds you accountable for your participation in the unfolding of your life within this bigger picture. No coach or thinking partner? That’s okay. Just be willing to be truthful in answering the questions above. This alone will create a positive shift for you; and the Harry’s of the world will go POOF!

By the way, some of the Harry’s of the world are my clients too. Given an opportunity to look at what has them choose to choose to be how they be, they, too, willingly shift in support of a larger, more fulfilling outcome. Yey for us all!

My client Madeleine has recently been hired as the financial manager for an international corporation. She is overwhelmed currently because she is learning the ropes of her current position while understaffed and in the midst of hiring on new staff. She’s in a pickle

Carl, a direct report of Madeleine’s, who used to be an equal co-worker before Madeleine’s promotion, is, and has been unhappy for a number of years. Carl has complained to Madeleine all of these years, and now that Madeleine is in a position to do something to help Carl, there’s nothing she can really do in this moment, understaffed and overwhelmed. Carl is threatening to leave, which would put Madeleine into deeper angst; she just can’t afford to lose Carl and at the same time, she can’t afford the time and energy taken up by Carl and his needs. This is a dilemma for Madeleine.

Madeleine is committed to fulfilling her duties to her boss and his boss who oversees the European Market. She needs Carl to stay and do what’s required in order fulfill this commitment. She’s also committed to ensuring her colleagues and direct reports are being served effectively by her leadership. She knows that it would be best to let Carl leave, but how will she manage?

Being in such a dilemma challenges managers and executive alike. Is there a possible win-win situation here or is Madeleine facing a win-lose or your basic no one wins this time around. Sometimes that happens, you know.

One aspect of my work as an executive coach that I like so much is sitting with my client in a dilemma such as Madeleine is facing and exploring what’s possible. Given that in this current situation the outcome will create more frustration for Madeleine, she still has to choose which outcome will create the least amount of stress on her, her team and the company. That takes a lot of presence and maturity to be with such a dilemma.

How does one handle such a circumstance? Madeleine is facing a big fat be-with; a circumstance that challenges her sense of being responsible, reliable and in integrity as a company officer. She’s struggling with her identity as a person that managers and her team can count on.

It’s not that she can’t do the work; it’s not that she’s ineffective; it’s that, in this moment her circumstances are providing challenges in which she thinks she needs to get it all done and all right; however this is impossible, given her current situation.

There’s no right or wrong, good or bad, in a situation like this one that Madeleine is facing. However, the human aspect of each of us that fears for our job, our reputation, our respect and trust, is coughing out strategies, trying to put out fires as quickly as possible so as not to be found out as incompetent and replaceable.

Madeleine is prioritizing her commitments then organizing her thinking to reflect these commitments. Something or someone may have to be sacrificed. How does she choose? Does she choose to choose based on her fear that her boss will reprimand her for her lack of performance. Does she choose to choose based on already being overwhelmed and losing Carl will put her under even further? Is there another way to look at this? Is there another place from which to choose?

We all face moments in our work and personal life when there is a no-win situation. I don’t think it matters that Madeleine is new to this level of management and leadership; she’s up to her eyeballs in alligators. Now what?

Here is my point. We can’t get it right all the time. When we can’t get it right, how do we be with this dilemma, especially when so much seems to be at stake?

Corporations run as if every second counts. Madeleine’s dilemma will stop the clock one way or another. So assessing, not from panic, not from fear, not from inadequacies, but from what choice, in this moment will be most effective, is the key. Choosing to choose from grounded clarity and a level of maturity that reflects confidence in oneself; willingly relinquishing the fear of the consequences – that is what good managers and leaders do. You make your best calculated guess at what’s best to do, then let go. If you’ve done your best – what more could you expect of yourself?

This is the most challenging place to be for any corporate or business person. Letting go of your attachment to doing it right in order to please everyone. Choosing from integrity and professional wisdom is the best any of us can do. Why barrage ourselves with self-deprecating self-doubt and criticism. Allow the chips to fall and be with the you that has done the best. Acknowledge the challenge and be with the experience that comes with failing to be perfect, liked and appreciated.

The most effective leaders and managers in any business setting choose without fear of the consequences. It takes courage to take a stand for your competence, your choice-making and who you are behind the role you play at work.

Madeleine is actually in a perfect situation. She is facing certain failure, as she will face many times in her career. This is an opportunity to explore this territory of the Big-Fat-Be-With. In doing so she will realize a deeper, stronger, more resourceful self; one that will no longer be controlled or influenced by fear.

Dilemmas of Being in Business

by Rosie Kuhn on October 26, 2011

The intention of this series is to introduce you to a way of thinking that empowers you to see more clearly how you choose to choose what you choose in regard to the work you do, the people you work with and with yourself. While in your work environment there is never a time when you are not in relationship with these three. You are always juggling, prioritizing and reprioritizing in order for you to feel a sense of balance, fulfillment and in charge.

How you choose to balance and prioritize is based on your hierarchy of commitments. Your top commitment is usually what you say out loud. At the same time, the other commitments, especially the other top three or four are also vying for attention and hence become more often than not, conflicting commitments. What this feels like to many of us is that we are stuck, frustrated, not getting ahead, anxious and stressed. Progress is happening too slowly and you haven’t been able to pinpoint the cause.

When we are able to distinguish the many aspects of life and work we are committed to, then we are able to make sense of the competing factors that have us feel pulled in at least two directions at once. This puts us in a dilemma. Normally, for most of us we don’t know what to choose or how to choose to choose, and so we sit in this dilemma, at the choice-point, waiting and hoping for something to steer us in the right direction. Regardless of your position on the corporate ladder, you are most likely sitting at this choice-point – waiting and hoping.

This series, called the Dilemmas of Being, will explore a number of aspects of corporate and business life, which will allow a deeper investigation of what could be conflicting commitments in your life and how to navigate this choice-point in service to your highest truth and the highest good of your organization and all of those associated with you.

I will share with you my model, from which I clearly distinguish the reality or circumstance as it appears on one level (Domain of Circumstance); the way we choose to act, think and be, regarding our circumstance (Domain of Self-Empowerment); the aspect of being that has us either feel inadequate, unworthy and unlovable, and continually on alert that we will be found out, and the aspect of our being that knows without questions that we are brilliant, creative, lovable and visionary – this aspect is continually pushing for our highest and fullest expression of self (Domain of Humanity). I also include the Domain of Universal Source/Oneness, from which we’ve all come and with which we are ongoingly relating. Also known as our higher power, God, Goddess, etc, it is that which we pray to, talk with, or, or for some, ignore and deny any relationship at all. It’s the unknowable, mystery.

Understanding that we are not our circumstances, we are not our choices, we are not even our humanity, gives us an opportunity to be with the questions – “If I’m not that, then what am I?”

It’s not as though this conversation isn’t going on inside you without your knowledge or consent. It actually never stops! It’s just that your hierarchy of commitments may have you ignoring and distracting this ongoing conversation you are having with yourself to the degree that it’s barely a whisper among the din of noise of circumstances, survival needs and pleasures sought.

I am a life and business coach. What I’m sharing with you here is much of what I share with all of my corporate clients. I empower them to empower themselves to acknowledge the current dilemma that has them have to choose between what they say they want and the conflicting commitments, which they want but not so much as their spoken commitment. How to choose to choose what they choose while at this choice-point is no different than how many of you choose to choose what you choose. Over the next six months we’ll have fun begin curious, exploring and experiment with the dilemmas of being – you in business.

As the Paradigm Shifts #Z: Zenith

by Rosie Kuhn on October 19, 2011

The Zenith, is described as the highest point or state, the summit, or highest level of development: To have ended and thus arrived at a final stage. It is also considered the culmination of all that has gone before.

From a spiritualists’ point of view, the zenith may be reaching enlightenment, or atonement (read this as at-one-ment): The Dali Lama stopped at a hotdog stand in New York City and said to the vender, “Make me one with everything.”

We’ve arrived at the end of this series and thus we are arriving at the Zenith, the culmination of twenty six blog entries on spirituality and business. Starting this, that many weeks ago, I didn’t see that the interweaving of concepts over the months could lead to an emerging process of development; one that could perhaps lead toward even enlightenment for the reader or for me, the writer. I watched as each letter and its word or words built upon what came before. One practice led to the next. In hindsight it all makes perfect sense.

The willingness (W) to allow and accept (A), trust (T) and practice (P); choosing to choose (C) in service to one’s highest good and highest truth, takes intention and integrity (I) to courageously face potential loneliness, taking the leap of faith (L) all by yourself – that’s the only way it can be done!

A Zenith can be that jumping off point; like a fledgling eagle, who for the very first time steps off the edge of its nest and realizes flight. A Zenith can also be the return from a practice or journey that has brought with it insights that have been life-changing; even transformational. This leads me to a story I’d like to share:

In service to growing myself professionally (and inevitably, personally), a year ago I stepped off the edge into the spiritual abyss, never for a moment considering that the fall alone would breakdown every reality I ever believed to be true. I thought I was spiritually and personally evolved enough (ego speaking here) that it would be a romp in the park, not a yearlong purification process that macerated every limiting perception and way of being I relied on.

Throughout this time I witnessed over and over that “I’m not that, nor that, nor that.” in relation to my identity as a woman, as a highly credentialed individual with three masters degrees and a Ph.D., as someone who sailed across the ocean, wrote two books – all of the things I tried to be, all the things I hoped to be seen for, all the ways I pretended to hide, to avoid my own fear of invisibility and worthlessness. I wasn’t the anxiety, the anger or sadness; I wasn’t that which had given up my main source of income and continually depleted all retirement savings. I wasn’t any of it and it all had to go!

I participated in a shamanic journey the other day. The vehicle for this journey was a rattle being shaken consistently for about 30 minutes. I experienced the moment of death when I realized that none of what I achieved or tried to achieve mattered. As I experienced what it would be like to leave my body it was clear I would not be taking any stuff with me – none of it. Again, the question was: “If I’m not that, then what am I?” For a very long time I listened and waited, watched and experienced … nothing.

As I experienced this nothingness I came to experience myself as the space within the rattle, nothing more. I allowed myself to merge with this reality, exploring and discovering what it was like to be without my normal identifiers or ego attachments. It was unsettling to drop everything I’ve ever been attached to, in service to revealing a perspective, though spiritual and religious in nature that generally goes unacknowledged and unexplored. I was like the Dali Lama’s hotdog: one with everything.

Once comfortable with being the space within the rattle I became the seeds and the rattle itself. I was in the hands of that which shakes the rattle, creating sound and vibration, which ultimately creates patterns of waves and particles that make up matter – the me in physical form, my thoughts and intentions. Some trip!

Experiencing this reality in this way has been the culmination of so much of the spiritual work I’ve been doing for years. It is the Zenith of self-realization and self-transcendence and to some degree, enlightenment. I will never forget the experience of being just the space.

We are all this – the space, the seeds and the rattle that when shaken creates a distinctive vibrational resonance, which manifests as the unique beings we are. Quantum physics validates this perspective.

I believe that wherever we are in our professional career and development, we are each at the Zenith of our own creation – the culmination of all that’s come before. We’ve reached the pinnacle of success and fulfillment, given the circumstance and the belief system within which we’re currently operating. In this moment we are at an ending and thus have arrived; perched and prepared for a new day’s adventure.

Each day brings an opportunity to acknowledge the Zenith of our choice-making, a moment that reveals the manifestation of what we make important or essential. We can look around and observe how we’ve made a difference in the office, in our community, in the world. In this moment we can choose how to step into the paradigm shift that we are creating. I guarantee, your flight will have you soar beyond your wildest imagination.

In regard to your career, what has been your Zenith thus far? How would you define this point; what are the qualities of the experience that has this to be the highest level of professional development for you, yet?

Or, your Zenith may be that moment when you realize that everything you’ve ever accomplished, all the money you’ve acquired, the promotions, the power and prestige has no relevance to the quality of fulfillment and meaning you’ve experienced in your life. The culmination of everything thus far has brought you to this moment when you decide that this is your moment to begin anew – LEAP!