Posts Tagged ‘facebook’

Leader driven Harmony #41: Read a Book, ANY Book!

by Mack McKinney on October 14, 2011

Have you Gen-Yers noticed how seldom any of your friends mention a great book they have read?  Not an online article or a short news article but a real, honest-to-goodness BOOK?  Not very often, huh.

I know.  Why bother?  You can learn everything you need to know about most any subject with just a quick search on Google or Wikipedia, right?

Wrong.  An insidious, sneaky thing is happening to us.  We are losing the ability to read.  Book sales have plummeted in just the past 5 years.  This is more common among young people than middle-aged and older people.  And here is the danger – – – if you don’t read books at all, very soon you’ll notice that you NEVER read books anymore and now here is the contentious question:  WHY is that?  Why do we stop reading books?  Several respected studies and books conclude that the reason is as follows:

  • When we read short articles, and get quick answers, two things happen – – – 1) our brain gets a shot of the feel-good chemical dopamine as a result of our completing the research task we assigned ourselves and 2) our attention span shrinks just a bit.
  • Soon we are more comfortable tackling short-duration tasks and so we do just that – – – every study task becomes a short-duration task as we force the problem-solving job to match our now-shrinking attention span.
  • We are almost never required to consult a book to solve a problem or learn a new skill since someone else usually has developed the Cliff Notes © version which spoon feeds us ONLY what we must know to gain a basic familiarity with any new subject, computer, phone, TV, etc.
  • Eventually, we no longer have the patience to tackle a thick book with its slower progress and less fulfilling (no dopamine) effect on our minds.  The lure of the quick fix has dominated our actions for so long that any process that requires deep, detailed, significant thought will be avoided in favor of a shorter, more intense-feeling approach. And since we lose what we don’t use, before we even know it has happened to us, we no longer CAN read a book on a complex subject that requires deep thinking, introspection and internal debate.

Multiple studies are showing that it is just becoming extremely hard for young professionals to force themselves to read a book, ANY book, even on subjects of great importance to their chosen professions.  Begrudgingly, they will read a book when assigned by their boss or as part of a course of study but not otherwise.

We get best at the things we do most frequently.  If we never read deeply, many of us lose the ability to think deeply especially over a long period of time, which is the very type of thought required to solve tough problems in life, to make decisions about courses of action (one career vs other candidates, where to live, etc.).  If we ONLY make decisions quickly, after little/no deliberation, several things can happen and most of them are bad:

  • We start to view ALL problems as being relatively simple, lending themselves to knee-jerk solutions.
  • We lose the ability to stay engaged in a course of study over a long period of time, without getting bored.  So we begin to avoid making decisions about any problem whose solution is not apparent after a few minutes of deliberation.  And such “vexing” problems fester and often worsen, leading to crises in our lives.
  • We don’t just enjoy the short-cycle of thinking and acting that shallow thinking brings us, we actually begin to need it.  Studies show that the same people who do not read books also text frequently and spend a lot of time online.  We’ll discuss this more in a later post but there is ample scientific evidence that Gen-Ys who seldom read books and who are constantly texting and tweeting and browsing Facebook and other social network sites are rewiring their brains in ways that we don’t yet really understand.  But the need for constant social stimulation appears to be a byproduct of the rewiring process.

So here is some advice for people whose brains are in development, people between the ages of 12 and 24.  Read a book, any book!  Hang out at the library once a week for an hour or two.  Download  a book to your Kindle.  Take your Color Nook to Barnes and Nobles and read eBooks there for free!  No matter how you do it, just find subjects that interest you and read books on those things.  Then branch into related topics.  Go where the ideas take you and read, read, read.  Or before you know it, you won’t have either the patience or the ability to do so. Use it or lose it!

Copyright: Solid Thinking Corporation

Business Intelligence in a Wiki World!

by Linda Williams on March 28, 2011

The role of the Business Intelligence (BI) function within the organization has become critical to thriving in today’s evolving business environment.   The ultimate purpose of Business Intelligence is to provide management with analytical insights that can be used to improve business performance and competitive position. Analytics provided by the BI department while intended to focus the organization on their core operations and progress toward aligning to their strategic objectives, increasingly can be the impetus for transformational change.

A review of top companies in their industries clearly shows that they all mange their performance using some sort of BI techniques.   The standard tools of BI are based upon gathering actionable metrics that can be used to increase the effectiveness and efficiency of their operations. This data is analyzed and compiled into reports including dashboards, scorecards, and predictive models. As an added service in  more evolved companies, the BI team generally provides consulting on metrics to propose ways to help make better decisions about operations and suggest improvement initiatives.

Often the development of these insights is closely guarded within the company to ensure at least a temporary advantage in the marketplace. The intent is that analytical capabilities will provide them the edge of a first mover as they develop new markets or approaches for their business.

The Problem

This advantage does not last for long in today’s connected world.

The basic analytical tools of BI however are well known in the public domain. Implementing basic BI has become not a luxury but a standard cost of doing business. Books such as Competing on Analytics give many examples of the types of analytics that can be collected and analyzed. There is also a tremendous amount of open information on BI and Key Performance Indicators (KPIs) on the web. Companies can use this information to identify enhancements to their current analysis through their own review of wikis and blogs and even competitors websites.

The Dilemma

The dilemma of what to hold close and what to open up is increasingly becoming a key decision point in a BI project’s lifecycle. The discussions weigh the pros and cons of when it is best to foster creativity through opening up their research to collaboration and when Intellectual Property (IP) should be preserved.  Often the decisions are not clear cut and there may be lively discussions between the BI team and the executive team around what is the best approach for this situation. At the heart of these discussions is whether competitive advantage would be better served by keeping their intent secret, for the short term, or whether in the interest of speed and expertise it would be better to tap into the wiki community.

Wikis

The overall purpose of Wikis is to provide a place to share content, ideas, links, and collaborate on information, technical documentation, or the development of new ideas. The Wiki world in contrast to the traditional BI world thrives on openness and transparency. Some of the key advantages of the wiki approach are:

  1. The potential to leverage the talents within the wider community;
  2. A reduction in the time to innovation; and
  3. The ability to incorporate social purposes that may go beyond the core competency of the company. An example is using external assistance in developing approaches to help the organization move into to being “green”.

Clearly there are compelling advantages to be gained by developing analytic dimensions with the help of the larger wiki community. Precedents for using this approach are also becoming more common. Some well-known examples of advances made by opening up IP include: the development of Linux; Netflix’s contest to develop an algorithm for customer preferences; and Google’s opening up application development for the Android. In each case the advantages of using the wiki world to enhance what may have been considered to be IP was outweighed by the benefits of collaboration.

Final Thoughts…

Secrecy in all areas of analytical review is no longer possible or even preferable in a world that is increasingly transparent with the pervasive use of social media by today’s employees who are mobile, connected, and less likely than previous generations to remain in one job for long periods. There are significant advantages to a business in tapping into the networked intelligence to speed up problem solving or make breakthroughs. These benefits may in some cases outweigh the potential risk of the competition using the same information or approach. The final decision however cannot be rote but must rest with the complexity of the use and the expertise of internal resources to meet that need.

Week In Review: Mar 13 – Mar 19, 2011

by Magesh Tarala on March 20, 2011

Why the iPad2 and a good datacenter might be all you’ll need!

by Marc Watley, Mar 14, 2011

The time of the tablet has clearly arrived as evidenced by Marc’s informal survey of his flight form New York to San Francisco. You can be as productive with an iPad (and soon iPad2), if not more. Lugging a heavy laptop from meeting to meeting is not necessary anymore. But before you run off to buy a tablet, you need to understand some caveats. more…

Project Reality Check #13: Embracing the Project Fog

by Gary Monti, Mar 15, 2011

No project plan is perfect. It’s usually what the team thinks will work based on certain assumptions and drawn from a large universe of possible solutions. As the project starts, “things happen” and the fog begins to roll in. You can dispel the fog by embracing it. The solution is the fog’s equal in terms of appearance and a countermanding positive performance. It is the team’s wisdom focused into a new or modified deliverable and/or process commonly called the workaroundmore…

Social Media and Tribes #31: Social Media comes through during Japan crisis

by Deepika Bajaj, Mar 16, 2011

In the recent Japan quake, most infrastructure was knocked out, but interestingly Internet availability remains relatively unaffected. And what is most compelling is that Japan turned to social media for connecting with their loved ones. Less than an hour after the quake, the number of tweets from Tokyo topped 1,200 per minute. Facebook again helped in not only connecting friends and family but also became a broadcast channel for people to share their updates and checkin with their friends. Youtube and blogs became instrumental in giving people eyes into the disaster ridden areas with the help of citizen journalism. more…

Flexible Focus #45: My Cup Runneth Over

by William Reed, Mar 17, 2011

In our pursuit of prosperity, we tend to take for granted the blessings that we already have in abundance. The Mandala Chart looks at wealth as part of a larger mosaic, and abundance as the experience of blessings in 8 areas of life: health, business, finances, home, society, character, learning, and leisure. The real appreciation of what we already have begins with gratitude. And gratitude grows into giving, and is a principle seen everywhere in nature. The quality of abundance is not something to experience in solitude. It starts with the appreciation that your cup runneth over even now, and that it gets even better when you share your blessings with others. more…

Leader driven Harmony #16: Rely on the most reliable person – YOU!

by Mack McKinney, Mar 18, 2011

With the horror of the Japanese tsunami catastrophe still unfolding, ask yourself this.  If there was a 9.0 scale earthquake in the city whereyou live and you managed to survive it, what would you do then? Well, it is time for you to go back to the basics and learn some fundamental survival skills. You don’t need to move into a cabin in the wild and become a fully self-contained homesteader.  But adding a few basic skills will improve your self-confidence and your sense of self-reliance.. more…

From Morse codes to cellular phones, from x86 processors to Intel’s i7 processors and from email to social media, mankind has come a long way. All these methods have one thing in common – need to connect. And the most important thing we forget is that though these devices and technologies are designed to improve productivity, they are serving the basic human need to communicate. And the litmus test for all these advancements is when you can use them during crisis situations.

The recent crisis in Japan is a reminder to us to that Technology can be a boom and a curse.

When a nuclear reactor has radiation leak, it makes it impossible to justify benefits of nuclear power even if it is designed for making the world Green or Safe. After all, what is the point if families inhabiting that place will virtually never be able to go there for decades due to the radiations. And then technology renders the only way to either give your location in a crisis or communicate with your loved ones.

In the recent Japan quake, all the telephone lines got disconnected, earthquake knocked out electricity supplies, interestingly Internet availability remains relatively unaffected, according to a blog post from Internet monitoring company Renesys. And what is most compelling is that Japan turned to social media for connecting with their loved ones. Less than an hour after the quake, the number of tweets from Tokyo topped 1,200 per minute, according to Tweet-o-Meter. This is where the Twitter strategy to follow hashtags simply rocks. Check out #Japan #tsunami #earthquake.

Social Media sites such as Twitter & Facebook have also made it possible for people to get and provide real time help. There are numerous messages that provide links to charities for folks who want to make a contribution to organizations who are helping the affected folks. Then, there is also a “Trust” factor on sites like facebook – If a facebook friend of mine endorses a charity organization, chances are there is an implicit trust that I will have in doing the same… which basically helps the affected folks get help, quickly!

Also, people found it easier to share their stories on Facebook stories page. Facebook again became instrumental in not only connecting friends and family but also became a broadcast channel for people to share their updates and checkin with their friends. There was a positive outcome other than news and analysis since REAL people were able to connect.

In this mix, Youtube and blogs became instrumental in giving people eyes into the disaster ridden areas with the help of citizen journalism.

Week In Review: Feb 20 – Feb 26, 2011

by Magesh Tarala on February 27, 2011

Author’s Journey Update: Easy ways to organize blog posts, books and ebooks

by Roger Parker, Feb 21, 2011

You need organize what you are going to write before you start writing. It helps you provide structure, sequence and relevance for your ideas. Roger provides 10 options you could use to get organized. Make it a habit to use them and it will help you keep up your writing commitments. more…

Project Reality Check #10: Personal Resilience

by Gary Monti, Feb 22, 2011

Being centered though all situations and avoiding distractions is key for a project manager’s success. You can achieve this by being resilient. Resilience is the ability to continue functioning while adapting to a changing situation. In this article Gary lists the questions that you can ask yourself and take appropriate action. Sometimes you get the elevator, other times you get the shaft. The idea is to build resilience, think, and keep moving to get more of the former and less of the latter. more…

Social Media and Tribes #30: Virtual Valentine

by Deepika Bajaj, Feb 23, 2011

Thanks to Social Media, there’ve been very interesting shifts in Velentine’s day behaviors. This year people not only sent personal messages but wished their friends, shared their gifts, surprises, roses and even their  dinners on FB. People are broadcasting their love for friends and special ones. Moreover, there are Valentine Apps on the iPhone store, Groupon Deals, Valentine Events marketed on FB. Better watch out Hallmark! more…

Flexible Focus #42: Time Lapse as a Mandala Movie

by William Reed, Feb 24, 2011

Manda Charts show relationship between the frames in a 3D perspective. What about the 4th dimension, time? This is not so difficult to imagine if you look at the effect you get in time-lapse photography. So as you create and use Mandala Charts, try to see them from the perspective of the 4th dimension, time and transformation. It will add a new dimension to your enjoyment of flexible focus. more…

Leader driven Harmony #13: 4 P’s to get your !deas MOVING – Part II

by Mack McKinney, Feb 25, 2011

Last week Mack showed you how to be a pro and likeable when pushing for change and I showed you key actions that would get you taken seriously. In addition to that, you need to be somewhat patient and promote your !deas. When you promote your ideas to others, let them become their ideas, because people will advocate their “own” ideas more passionately than other’s ideas. more…

Social Media and Tribes #29: The new BLINK!

by Deepika Bajaj on February 14, 2011

Last weekend, with my co-founders, I was working on a time sensitive project in my living room. They were sitting around the dining table with each of them having a laptop open in front of them. We had to get some work done and decided to make dinner together and make it a “work and eat” session. It was a creative session and we were working on a script for a radio show we have recently launched.

What I observed was that we all had multiple sessions of windows open and one of them was constant across every laptop on the dining table – this was THE FB window.

I was pleasantly surprised by this observation. And then started to pay attention to how each of them was using it.

To my surprise, no one was distracted by it (as per the popular belief). On the contrary it was used to take a break and check out the conversation for a bit and come back to work. And it was amazing how each one was always effectively contributing AND we were not disconnected from our world. I did observe that we went straight to the News Feed, scrolled down to see what was the current activity among our friends and came back to the task at hand… and all this sometimes happened in a matter of split seconds!

Almost reminded of the book by Malcolm Gladwell: BLINK: The power of thinking without thinking.  I saw ALL of us “essentially seeing something that doesn’t register at the conscious-level but provides us a gut-feel about the thing”.  Behind this behavior, the intention is to stay connected and enjoy our social interactions which is big part of our lives while we do our best work.

I think FB window is not a distraction but a sense of connection in your day’s work. I believe with the advancement of technology and mobile communications, we are no longer able to separate work and life. So, if we are able to make a comment, like a status and check a pic of our friend on a vacation – we get a sneak peek into their lives – connect, comment, like and share while we are working. All this is based on our gut-feel, the first impression of the status – the power of our sub-conscious mind.

At work, sometimes we deal with people we don’t like or people who mean nothing to us and part of the work life issue is that you get to spend less time with people who matter. I felt this could play directly into feeling motivated with being able to contribute to our friends who matter…I have learnt about accidents, operations, movements, birthdays and baby showers on FB and made instant calls, comments and even visits based on my gut feelings.

Of course! like everything – “Too much of everything is BAD”. Moderation is key. And you need to be aware of this habit not to get lost in it but to find yourself and get back to being more productive!

Flexible Focus #40: The 8 frames of life: Society

by William Reed on February 10, 2011

Defining your role and your mission

What is your place in society? At one time, and still in many countries, this was a not a question which you were permitted to answer or control. Rather, it was a matter of birth, circumstance, good or bad fortune, and your place in society was largely determined by people and circumstances beyond your control.

Throughout history in various times and places, individuals and groups of people have raised this question, and asserted their right of self-determination, the right to determine their own role and mission in society.

Now due to the momentum of such movements in the past, and the amazing impact of technology to connect people and facilitate communication, these questions are being raised widely around the world, not just in the traditional style of political movements, but in a brand new style of personal movements.

No man is an island.So said English poet John Donne in 1624, and the connectivity of life today is increasingly obvious, in the environment, on social networks through the Internet, and in the mood of the times. We are all connected, for better and for worse, and one of the fabrics of our connection is Society, the fifth of the eight frames of life on the Mandala Chart.

A new kind of nation

While nations continue of course, with governments and economies performing a mix of useful and some useless functions, there has emerged in the last decade a new kind of nation, formed of social networks residing virtually on the Internet, but with feet firmly on the ground in the real world.

The movie Social Network, featuring the meteoric rise of the world’s largest and fastest growing social network Facebook, in which one in 12 people on the planet is now a member, is a story of how one such nation was formed in just a few short years.

The beauty of Facebook, and of Social Media in general, is that it is a classless and virtually free territory. Virtual real estate is much easier to come by, more accessible to visit, and easier to connect and cultivate than its counterpart in the real world. On my Creative Career Path Column I wrote about the Facebook phenomenon in an article called What’s in a Facebook Fan Page?

But how do you communicate your role and your mission, or even make your voice heard at all, in a online nation that if it were a country, would be the third largest population in the world, behind only China and India?

The territory in Social Media is dominated not by force or even by size, but by establishing a presence, having a clear message, and delivering value. It is an ongoing process of continual improvement in your ability to create content, and make it accessible to a widening circle of people who like what you offer, and are happy to tell their friends about it.

How do you engage people on Social Media?

It is now possible, and much easier than ever before to establish a presence and a personal identity using Social Media. There is plenty of good and generous advice searchable on the Internet about personal branding through Facebook, Twitter, YouTube, Linkedin, and many other popular social networks. Much of this advice centers on joining the conversation. An important, but often overlooked ingredient is having something worth saying.

The challenge is not so much how to get online but rather why, knowing your role, mission, and purpose in engaging in Social Media. Above all, you need a platform, a website or blog on which you can take a stand and express your ideas. As shown in the figure, the platform is the hub for engagement with both social and traditional media, and can give you great leverage in your engagement with society.

Many people struggle with creating a short self-introduction, a 30-second message that engages people’s interest, and makes them want to hear more about you. With a little help from a good designer who understands social media, you can make this much easier with a high-quality graphic in the form of a logo, or online business card which introduces you in just 3 seconds!

This is more than a conversation starter, because it leaves a lasting impression, and it stays online, delivering your message to an ever widening circle of people who get and are interested in your message. Unless you are a brilliant graphic designer with social media savvy right out of the box, you are better off getting help from someone who already is. My website and Facebook Fan Page were both created by the Bigfish Webchicks in New Zealand. They can get you there further and faster. The before/after picture speaks volumes.

Social Media Mandala

The key ingredients in social media are content, communication, and creating a channel. People like having a range of options for content delivery, depending on their communication style and lifestyle preferences. Social Media is set up to accommodate as many types of styles and delivery options as possible.

Even with the best media platform available, ultimately it is up to you to create the content and continually refine and engage people with your message. Using Facebook as an example, by creating a Fan Page you can easily deliver your content in the form of a blog, photos, videos, lists, discussion forum, event pages, a bio, and links to anything or anyone you like. Download a Social Media Mandala to help you think about what you might want to include or improve.

Of course there are many ways to engage in society without ever going online, an option which has only become available in recent years. However, increasingly it is an option that you cannot afford to ignore. You can engage well in both worlds on and offline, and skillfully integrate the two. You may choose what you want to filter for privacy or for focus, but in the interests of integrity, be yourself in both worlds.

Social Media and Tribes #28: Social Media on the GO!

by Deepika Bajaj on February 2, 2011

In today’s world, we are no more rooted to our computer for staying connected. This is largely because of the advent of smart phone and mobile apps. If you have an iPhone and a friend of yours complains about your delay in responding to his/her email…you better NOT say, “I was away from my computer”. Since you are on your iPhone, the other person is 100% positive that you have received the email and read it too…whether you replied to it OR not is a different story. Similarly, if you are a smart phone user and you say to someone “I don’t have time to Tweet or FB”; most likely they are wondering if you are using any smarts of the smart phone!

The point is that a cell phone is now more than an instrument to make or receive calls. It is now your desktop on the GO and has enabled social media on the GO.

My Favorite Mobile Apps

  • Facebook for iPhone: Talking about FB, the coolest mobile app for iPhone is Facebook for iPhone. It is convenient to use, read live feeds of your friends, upload pictures taken from your iPhone to FB, review notifications, chat with online friends, update status et al.
  • LinkedIn: LinkedIn mobile app is like a rolodex online. If your connections change jobs and businesses and update their profiles – you are still in touch without having to be in touch. I like the fact that I can see updates, invite people to connect, Accept invitations simply on my iPhone
  • Echofon: I love tweeting and so any app that allows me to see tweets real time, see mentions, retweet and send direct response to people is valuable for me on the go. This app is great as I get to tweet from anywhere and share thoughts from the touch on the iPhone.
  • Foursquare: I love the fact that I can checkin real time into places. And choose if I wish to share my location with my Facebook and Twitter friends. Also, the badges that I have unlocked (Jetsetter, Adventurer  etc) are a great motivator. Primarily I use it to locate places near by, get tips about a restaurant from people who have shared their views and see where my friends are at.
  • WhatsApp: If you have blackberry friends, then you have heard about the pleasure of BB messenger BUT now with WhatsApp you are able of message friends on Blackberry (if you are an iPhone user). I like to send pics as attachments, see who is available and also chat with friends all over the world on my iPhone….
  • Dropbox: I simply love this application. It is virtual file sharing and syncing – in a secure environment, right at your fingertips… and your fingertips don’t have to be around a keyboard or a laptop! It enables me to receive a contract from a client half way across the world, while I am riding in a train, I can read it on my smart phone and send my approval! Productivity Galore! On top of that, the first 2GB (yes, I said, GB!) of space is FREE, and you get an additional 250MB when you sign up referrals (each referral gets you an additional 250MB of space – up until 8GB! Surely, not a place to add your high-def videos but definitely good for coordinating and sharing work related stuff!

So, if you are on an airport and find yourself in the middle of nowhere, try to connect to wireless network of the airport. Voila! the world will be at your disposal…to chat, communicate and collaborate. So, next time you get a response to your email when your friend is traveling or you chat with your friends in different continents or you post a pic on FB…remember it has nothing to do with being on the computer…and everything to do with your smart phone – so think twice when you say – “I’ve been out of touch since I am not a person who likes to sit on my computer”. As long as you sit, walk or stand and have a smart phone, you have powerful tools to stay connected, thanks to Social Media, on the GO…. !

There has been a lot of speculation about the what will be the impact of social media when Gen Y grows up into more mature digital natives. This generation already proved those wrong who thought they will grow up to be TV watching couch potatoes. This generation has the unparalleled skill to use their fingers on their smartphones and use social media to stay connected and consume entertainment. While generations older than them still watch TV on a flat HD screen in a living room, there is a revolution happening where your TV, computer and smartphone connected through internet are all equipped to provide entertainment on the GO – taking living room to the airport lounges, malls, libraries and even schools and other cool cafes.

Sure, Gen Y watches over 3 hours of TV a day, but it’s not a couch potato experience. I would argue that they’ve turned TV viewing itself into social media.

If you see them watching TV, do not assume that that is ALL they are doing. Check how they are texting, commenting and tweeting. They don’t just watch a movie, they are sharing, collaborating, distributing and connecting. This thumb-savvy generation has no issues with the overload of new technologies –  they are excited about to learn about the launch of innovative technologies – eg. Google TV, ustream.tv.

The traditional TV watching is going to need a face lift when this Generation grows up. Brands have rested for 50 years reaching their consumers through mass media. They are not up for a challenge to make contact with their future consumers. Advertising on TV to a Yelp reading, Foursquare Tip taking and Quora questioning and answering community is not as simple as placing a 30 sec ad on the prime time network during Superbowl.

Another cool example is the President’s State of the Union address that happened today. Sitting from my office, I was able to watch the address simply by logging on to yahoo through an ABC.com feed. The fact that there were real time tweets and a real time blog with a commentary ongoing made the whole experience so much more richer! Admittedly, I (during some parts) enjoyed watching the blog more than I enjoyed watching the speech!

TV watching is still there and psychology behind watching the TV is the same. BUT I get excited about the world where sharing screens will be on a touch of a button, finding movies on my smart phone that my friends are watching, avoid sitting in living rooms….and I am not even a Gen Y.  As a Gen Xer, I hope to just keep up with them. As I find TV watching an isolating experience and the new approach to being entertained resonates with me.

Afterall, ” Man is a social animal”. Soon, “Man will be a social media animal”!

By the end of 2010, many of us have incorporated social media into our marketing campaigns. It is a no brainer to have a FaceBook Fan page or Twitter account for getting traffic to your website. Some have gone beyond and created their own blogs and even their own communities to get the word out to their tribe. Now the “BUT” part….in doing so, we have forgotten why this all started in the first place.

The concept of social media became part of our lives because there was a need for an “Online Conversation” – to talk, listen and engage with your influencers. Many companies have demonstrated their skills in promoting deals, managing customer grievances and even hiring using social media. Bravo! for the increased “customer satisfaction” and “personalization” of their customer interactions.

But looking into the future, I have a question that pops up in my head. “SO WHAT? WHAT NEXT?”

I guess I was impressed but after certain goals have been met and since it is all “the new normal”, I am  asking the question – “When are we doing to think outside of FaceBook?” OR “Is the number of your Twitter followers any measure of your influence?”.

Why I ask these questions is because we are now using social media mindlessly, sometimes, even without any specific objective behind it. The best analogy that I can think of is “It is like having your morning cup of coffee, whether it helps us wake up or not, we need it since we do it everyday”.

Here is what you need to look into as you plan for your engagement…

  1. Is Facebooking work? Recently I was pointed to an article Growing Up Digital, Wired for Distraction, where the author states “ I know I can read a book, but then I’m up and checking Facebook,” he says, adding: “Facebook is amazing because it feels like you’re doing something and you’re not doing anything. It’s the absence of doing something, but you feel gratified anyway.– “. If you are Facebooking – loading  or seeing pics, commenting on friends status while in the middle of a meeting or a paper you are writing – is that really work?
  2. Are you trusted? There is a growing mistrust with the rise of concerns regarding privacy on these channels and it is getting harder to engage your friends to “Like” or “Comment” or “Tweet” to garner support for your social campaigns. The only true measure of success in this scenario is “Trust”.
  3. Are you innovating your marketing? Winners are going to be the ones who are experimenting, failing and trying new approaches — again and again. New sites like Quora, Shoutlet and Foursquare will need to be considered when planning your marketing mix based on your marketing objectives.

So, if you thought that you have mastered Facebook and Twitter and are set for your social media marketing…Think Again. You have just scratched the surface…new challenges and new opportunities are in the horizon. The bars are being raised and the learning curve is steep….What matters is Are You Fatigued or Are you Adapting? Are you a Dinosaur or… are you still in the GAME?