Posts Tagged ‘integration’

Project Reality Check #1: The Challenge!

by Gary Monti on December 21, 2010

“Challenging” summarizes project management well. This series of blogs will go into the day-to-day realities of project management as well as the theory and bring to light ways to deal with the challenges.

As the series progresses validation for what you already see and do will occur. So, why write this material if that is the case? The answer is simple: Validation is powerful. Projects require connectivity, which requires being seen and accepted – Validation.  Additionally, there will be a few new things that will prove to be valuable.

There’s Just One Project

Listening to students and/or clients from every continent except Antarctica (would like to go there someday) there is a common theme in the answers to the question, “What makes your projects so challenging?” It breaks down to the following:

  • Lack of clear requirements;
  • Being pushed to start, regardless;
  • Arbitrary end date;
  • Arbitrary budget;
  • Dictated resource pool comprising too few resources of adequate skill;
  • Multitasking.

The response is amazingly consistent and is independent of profession, field of study, market, etc. It has led to telling clients and students, “There is just one project in life and we all get a turn on it.” Human nature is the same everywhere. All that differs is the wrapper (culture). Don’t get me wrong, that wrapper can be quite significant. My point is once the effort is made to get beneath it you’ll always find the same thing, A human being.

The Path

This all can sound pretty bleak and make one wonder, “How does a project manager get the job done?” The answer is simple, “Stick to the principles.” As has been stated in previous blogs, simple is not the same as easy.  That simple path is grounded in the 9 areas of project management. By sticking to those principles and flexing them as called for in a given situation the odds of finding a path to success go up accordingly.

The Areas of Project Management

According to PMI® there are 9 areas of project management:

  • Scope
  • Time
  • Budget
  • Communications
  • Human Resources
  • Procurement
  • Quality
  • Risk
  • Integration

We will explore these 9 areas and see how they relate when working to find that path to success when thrown into a challenging situation.

A Key to Success

The word “challenging” opened this blog. To some extent, it is politically correct. “Nightmarish” might be a better word, when you get down to it. How to enjoy situations, stay sane and avoid project nightmares has been a quest ever since entering project management. The secret, which will be explored in this series, is completing a simple sentence.

If everything were okay I would see ________________.

It took most of the last 32 years spent in project management to get to that inquiry (proof that simple is different than easy).

A few things stand out with that statement:

  • It is an inquiry rather than a command. Why is that important? Leaders do better when asking more questions and giving fewer commands;
  • It is recursive. That one inquiry can be asked over-and-over as the breadth and depth of a project are explored.
  • It applies to both politics and technology. The stakeholder map should map isomorphically (clearly) and correctly into the technological map of the project.
  • Variance analysis is promoted. Using that statement promotes gap analysis, which is at the core of project management.

Variance brings us to the goal of project management, i.e., making sure we know what to plan, plan it, and execute within the time, money and resource constraints that fit with the project. In other words, get the job done. It gets down to two simple equations:

Cost Variance = Earned Value – Actual Cost

Schedule Variance = Earned Value – Planned Value

This series will explore what it takes to put teeth into those two equations. Fasten your seat belt!

Quality #10: Inspection can be a waste if…

by Tanmay Vora on November 20, 2009

Quality InspectionWelcome to the tenth post in this 12-part series on QUALITY, titled #QUALITYtweet – 12 Ideas to Build a Quality Culture.

Here are the first nine posts, in case you would like to go back and take a look:

  1. Quality #1: Quality is a long term differentiator
  2. Quality #2: Cure Precedes Prevention
  3. Quality #3: Great People + Good Processes = Great Quality
  4. Quality #4: Simplifying Processes
  5. Quality #5: Customers are your “Quality Partners”
  6. Quality #6: Knowing what needs improvement
  7. Quality #7: Productivity and Quality
  8. Quality #8: Best Practices are Contextual
  9. Quality #9: Quality of Relationship and Communication

#QUALITYtweet Formal inspections can be a

huge waste of resources if you have not invested

in getting it right the first time

The goal of any process improvement initiative is to prevent same problems from occurring again. New problems are an opportunity to identify areas of improvement but same problems occurring repetitively is a sign of stagnation.

As someone rightly said, “Quality can never be inspected in a product; it has to be built first.” Processes have to help identify the quality expectations from the customers and translate those expectations into a practical action plan to build/verify quality constantly.

Inspections done at the tail end of product life cycle can eat a huge chunk of your budget because later the problems are found, costlier the resolutions. On top of that, if you have not “engineered” quality in a product, inspections can be a huge waste. You can never verify something you have not built upfront.

In manufacturing world, it is very unlikely to find that a component is inspected after it is integrated in the product. The very idea of inspecting everything after completing all product development is a dangerous one – one that has many business and financial risks associated with it.

This is where “prevention” is always better than “cure”.

Don’t get me wrong. Inspections are still one of the best ways to find problems. The timing of inspection is very important.

When inspections are done earlier in development process:

  • Fixing problems is less costly
  • Early identification of critical risks helps you manage them proactively
  • Lower risk of failure at the end

Following are some very simplified guidelines on how inspection activity can be leveraged to generate value and lower risks for your customers. Each one of these points can be a process in itself.

  • Know customer’s quality expectations early and educate team
  • Clarify the exact customer requirements (and be ready for change)
  • Give thoughtful consideration to a robust product design
  • Plan actions to ascertain that quality expectations are built in the product
  • Inspect Early and Inspect Often in cycles
  • Each cycle of early inspection reduces risk of failure
  • With this, final cycles of inspection can focus on “value-delivered-to-customer” rather than “defects-found-at-the-tail-end”.

The process of inspection can be your biggest asset if you have invested early efforts in building quality and then inspecting it. Else, it can be a huge waste.  Reduce this waste and you will automatically start forming a culture where “building quality” always takes precedence over inspecting. Your journey towards a quality-oriented culture begins there