Data Backup: Ignore at your own Peril
by Marc Watley, Dec 6, 2010
You can lose your precious data in a flash just like Marc when he was robbed at gun point. Corporations though seem to live at gun point all the time. Whether personal or corporate data, you better back it up or suffer the consequences. Thankfully there are a variety of solutions for individuals and businesses that offer a wide variety of features. Marc has some recommendations. more…
Chaos and Complexity #13: Earned Value versus Sunk Cost
by Gary Monti, Dec 7, 2010
Chaos and complexity play a huge role when working with schedules. In this article, Gary has a list of measurement scales and the more your project lies to the left of these scales, the better are the odds of creating a credible schedule. That’s when traditional project management tools can be applied and hence earned value can be calculated. What ever it takes, avoid entering the world of sunk cost! more…
Social Media and Tribes #23: Customer service tribe hits a home run!
by Deepika Bajaj, Dec 8, 2010
There is no better PR than a compelling customer service story and that too FREE of charge! That’s the home run that United Airlines scored when Deepika was afforded an wonderful in flight experience. This is an example of how customers are sharing their experiences. more…
Flexible Focus #31: Mobile Mandala
by William Reed, Dec 9, 2010
One of the best ways to benefit from the Mandala Chart is to put it to use, engage in it physically. There are four primary ways of doing this and the best way is to combine one or more of these for full engagement. Now, doing that may be at your finger tips with the introduction of MandalaChart iPad application. more…
Leader driven harmony #2: Communication by Handshake (Part II)
by Mack McKinney, Dec 10, 2010
Who would have thought there are so many nuances in a handshake? Well, first impressions leave a lasting impression and most assessments of a person is made in the first few crucial seconds of meeting them. So, read this article and practice a good handshake. more…